INSURANCE SPECIALIST

About us

At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Verify health care benefits; document in EPIC

Obtain prior authorization and managed care referrals; document in EPIC

Daily EPIC Work Queue management.

Submit dashboard referrals to financial assistance team for guarantors with less than 100% coverage.

Utilize electronic tools and resources such as Navinet, AIM, I-exchange for obtaining pre-authorization, document in EPIC.

Clean chart check within 72 hours unless STAT case

Experience Required

2 years insurance verification or registration experience in a hospital or physician office, preferred.

Knowledge of medical insurance and billing regulations, preferred.

Knowledge of EPIC or other electronic medical record systems a plus.

Knowledge of Oral Surgery / Dental experience a plus.

Excellent customer service.

Knowledge of state and federal health insurance programs preferred.

Ability to organize, take independent action and project Cooper core values to customers and

co-workers.

Basic knowledge of appointment scheduling, front desk functionality, and professional coding, preferred.

Bilingual preferred

Education Requirements

High School Diploma or Equivalent required.

Special Requirements

Skilled in use of computers and software applications, i.e., Microsoft Word, Excel, Access, registration and billing systems.

Excellent verbal and written communications skills.