Talent.com
Customer Service Representative • • •Early Riser Needed 5am Opener • •

Customer Service Representative • • •Early Riser Needed 5am Opener • •

Planet FitnessWest Des Moines, IA, US
22 hours ago
Job type
  • Full-time
Job description

Customer Service Representative

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities

  • Greet / meet potential members, providing a great customer experience.
  • Handle front desk related tasks :
  • Answering phone calls in a polite and friendly manner to assist with questions or concerns.
  • Taking info calls and tours
  • Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
  • Facilitate member services issues and questions and forward to Club Manager / Manager in Training / Team Lead as needed.
  • Help maintain the neatness / cleanliness of the club.

Essential Behavior Requirements

  • Customer Service : communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
  • Listening : actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
  • Problem Solving : recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
  • Diplomacy : demonstrates tact and skill in all interactions while using appropriate behavior and language.
  • Communication : Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

    • Minimum Qualifications

  • Honesty and good work ethic
  • Strong customer service skills
  • Basic computer proficiency

    • Physical Demands

  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift
  • Must be able to lift to 50 lbs. less than 30% of the time.

    • Benefits

  • Dollars for Scholars Program
  • Employee Appreciation Program
  • Free Membership for self and one family member or friend
  • Team Member Support Team
  • Health, Dental and Vision Insurance
  • Critical Illness Insurance
  • Short Term Disability Insurance
  • Accident Insurance
  • Voluntary Life Insurance
  • Pet Insurance
  • HSA - Advancement Opportunities
    • Create a job alert for this search

    Customer Service Representative • West Des Moines, IA, US

    Related jobs
    • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDashPerry, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 4 days ago
    • Promoted
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDashWinterset, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 4 days ago
    • Promoted
    Quick Earnings : Earn At Least $1065 For Your First 104 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1065 For Your First 104 Trips, Guaranteed.

    UberZearing, IA, US
    Full-time +1
    Earn at least $1065 driving with Uber when you complete your first 104 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 3 days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeNorwalk, IA, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 2 days ago
    • Promoted
    Restaurant Delivery - Work When you want

    Restaurant Delivery - Work When you want

    DoorDashPerry, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashWinterset, IA, US
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 13 hours ago
    • Promoted
    Restaurant Delivery - Receive 100% of Customer Tips

    Restaurant Delivery - Receive 100% of Customer Tips

    DoorDashWinterset, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 4 days ago
    • Promoted
    Drive with DoorDash - Receive 100% of Customer Tips

    Drive with DoorDash - Receive 100% of Customer Tips

    DoorDashWinterset, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 4 days ago
    • Promoted
    Survey Taker : Earn up to $25 per survey (Remote)

    Survey Taker : Earn up to $25 per survey (Remote)

    Earn HausWaukee, IA, US
    Remote
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show moreLast updated: 4 days ago
    • Promoted
    Flexible $ : Earn At Least $1065 For Your First 104 Trips, Guaranteed.

    Flexible $ : Earn At Least $1065 For Your First 104 Trips, Guaranteed.

    UberMaxwell, IA, US
    Full-time +1
    Earn at least $1065 driving with Uber when you complete your first 104 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 4 days ago
    • Promoted
    Restaurant Delivery - Be Your Own Boss

    Restaurant Delivery - Be Your Own Boss

    DoorDashWinterset, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 4 days ago
    • Promoted
    Delivery Driver - Receive 100% of Customer Tips

    Delivery Driver - Receive 100% of Customer Tips

    DoorDashWinterset, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 4 days ago
    • Promoted
    Earn Money Playing Games, Answering Surveys & Testing Apps

    Earn Money Playing Games, Answering Surveys & Testing Apps

    AttaPollBoone, IA, US
    Full-time
    Get paid to answer surveys, play games, test apps, and do tasks.Make extra money on your phone and instantly cash out to PayPal, Revolut, or with gift cards from $3.Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoorDashWinterset, IA, US
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 13 hours ago
    • Promoted
    • New!
    Restaurant Delivery

    Restaurant Delivery

    DoorDashWinterset, IA, US
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 13 hours ago
    • Promoted
    Restaurant Delivery - Start Earning Quickly

    Restaurant Delivery - Start Earning Quickly

    DoorDashBoone, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 4 days ago
    • Promoted
    Delivery Driver - Start Earning Quickly

    Delivery Driver - Start Earning Quickly

    DoorDashWinterset, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 4 days ago
    • Promoted
    Customer Service Representative -Part-Time

    Customer Service Representative -Part-Time

    Modern AviationDes Moines, IA, United States
    Part-time
    Customer Service Representative.Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector.The Company ...Show moreLast updated: 1 day ago