Talent.com
Assistant Store Manager

Assistant Store Manager

Community Choice Financial Family of BrandsWilmington, DE, United States
30+ days ago
Job type
  • Full-time
Job description

Your Opportunity :

Assistant Store Manager

Titlemax

Wilmington, DE

As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It’s performance-driven, people-first, and packed with growth potential. If you’re ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.

What We Offer : Compensation

The hourly wage for the position is $18.25 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.

Benefits & Perks

  • Paid on-the-job training and a comprehensive new hire program.
  • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
  • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
  • Enrollment in a key holder program design ed to establish and enhance leadership potential for promotion.
  • Performance-based career advancement.
  • Educational reimbursement program.
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA / FSA / Dependent Care FSA).
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Company-Sponsored Life and AD&D Insurance.
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
  • Free access to exclusive discounts from nationwide and l ocal retailers through our Discount Marketplace.
  • Paid time off that grows with you, starting with 12 days in your first year.
  • Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What We’re Looking For – Qualifications and Skills :

  • A high school diploma or equivalent.
  • Minimum one year’s experience in customer service, sales, or retail.
  • At least 3 months of supervisory, key holder, or relevant leadership experience
  • Excellent verbal and written communication skills.
  • Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
  • Must be at least 18 years of age (19 in Alabama).
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
  • Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
  • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
  • Nice to Haves – Preferred Qualifications and Ski lls

  • Management experience in retail, convenience store, grocery, finance, service, or related industries.
  • Experience in check cashing, document verification, money order processing.
  • Bilingual (English / Spanish) is a plus and may be required for certain locations.
  • What You’ll Do - Essential Duties and Responsibilities :

  • Maximize customer success by offering financial services that fit their needs.
  • Assess risk of financial transactions, evaluate, and accurately process loan / pawn applications, check cashing transactions and ancillary products.
  • Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
  • Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
  • Maintain customer information in the point of sale (POS) system with accuracy and integrity.
  • Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
  • Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
  • Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
  • Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
  • Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
  • Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
  • Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
  • Conduct additional tasks as directed by leadership.
  • Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.
  • Store hours, schedules, and / or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
  • Workplace Awards & Recognition :

    We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.

    Our Purpose :

    The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

    Think you’d thrive here?  Learn more at https : / / www.ccffamilyofbrands.com / explore-careers

    The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

    Important : The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.

    The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

    Create a job alert for this search

    Assistant Store Manager • Wilmington, DE, United States

    Related jobs
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Community Choice Financial Family of BrandsWilmington, DE, US
    Full-time
    As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in...Show moreLast updated: 30+ days ago
    • Promoted
    Full-Time Assistant Store Manager

    Full-Time Assistant Store Manager

    ALDIThorndale, PA, US
    Full-time
    When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store p...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager - Spirit

    Assistant Store Manager - Spirit

    Spirit ChristmasChristiana, DE, US
    Full-time
    Benefits include : Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications. The Assistant Store Manager supports the Store M...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    TD BankHavertown, PA, US
    Full-time
    The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deep...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Extra Space StorageWilmington, DE, US
    Full-time
    The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager.This role ens...Show moreLast updated: 30+ days ago
    • Promoted
    Merchandising Assistant Manager

    Merchandising Assistant Manager

    Dollar TreeExton, PA, United States
    Full-time
    As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve.In this role,...Show moreLast updated: 3 days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Delaware StaffingNew Castle, DE, US
    Full-time
    The Assistant Store Leader position is responsible for implementing workflow procedures based on the direction from the Store Leader. Their duties include supervising employees during day-to-day tas...Show moreLast updated: 8 days ago
    • Promoted
    Assistant Store Manager PT

    Assistant Store Manager PT

    LIDS CorporationKing Of Prussia, PA, US
    Full-time
    Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia.Operating out ...Show moreLast updated: 8 days ago
    • Promoted
    10711 Assistant Store Manager

    10711 Assistant Store Manager

    SBH Health SystemKing Of Prussia, PA, US
    Full-time
    Focus on the core content of the job post.Remove all extra metadata, navigation mentions, and redundant headers.Keep the content beautiful and condensed.Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Foot LockerDrexel Hill, PA, US
    Full-time
    You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Custom...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    TJXOdessa, DE, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    SEPHORAKing Of Prussia, PA, US
    Full-time
    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.We create an environment where people are valued, and differences are celebrated.Every d...Show moreLast updated: 14 days ago
    • Promoted
    Assistant Store Manager - Spirit

    Assistant Store Manager - Spirit

    Spirit HalloweenSpringfield, PA, US
    Full-time
    Benefits include : Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications. The Assistant Store Manager supports the Store M...Show moreLast updated: 30+ days ago
    Assistant Store Manager

    Assistant Store Manager

    Brilliant EarthKing of Prussia, PA, US
    Full-time
    Quick Apply
    Brilliant Earth - Assistant Store Manager - King of Prussia, PA Position Overview : .The Assistant Store Manager for our King of Prussia, PA location will build, lead and mentor a te...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Royal FarmsNorristown, PA, US
    Full-time
    The Assistant Store Leader position is responsible for implementing workflow procedures based on direction from the Store Leader. Their duties include supervising employees during day-to-day tasks, ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Assistant Store Manager - Spencer's

    Assistant Store Manager - Spencer's

    Spencer'sNewark, Delaware, US
    Full-time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...Show moreLast updated: 12 hours ago
    • Promoted
    • New!
    Assistant Store Manager

    Assistant Store Manager

    CuraleafWayne, PA, United States
    Full-time
    At Curaleaf, were redefining the cannabis industry with a strong commitment to quality, expertise, and innovation.As a leading global cannabis provider, our brandsincluding Curaleaf, Select, and Gr...Show moreLast updated: 21 hours ago
    • Promoted
    Senior Assistant Store Manager

    Senior Assistant Store Manager

    Spencer'sNewark, DE, US
    Full-time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...Show moreLast updated: 30+ days ago