Clinic Patient Representative Senior - Primary Family Medicine

Description

Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.

Summary :

Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.

Responsibilities :

• Financial : Responsible for determining, collecting and posting co-pays and deductibles; for addressing prior balances and establishing payment plans as directed by policy and procedure; for directing patients to appropriate financial counselors as needed; for ensuring accuracy in daily reconciliation / cash management processes for site / unit
• Safety : Responsible for prevention of injury or harm to self; for ensuring safe work environments for others
• Policy Development : Assist Supervisor / Manager / Associate Director / Director in determining clinic specific policies related to front end operations
• Decision Making : Decision will require knowledge and understanding of system policies; assists leadership as needed
• Problem Solving : Reviews material to see if necessary information is on hand and is accurate. Assists other employees and / or patients with problems, as needed.

Requirements :

Work Schedule : 5 Days - 8 Hours

Work Type : Full Time

J-18808-Ljbffr