IT System Administrator (L2-3_RF)

About Us:

At DivergeIT, we're recognized for our innovative approach to IT consulting and managed services. We help organizations navigate digital transformation by delivering tailored technology strategies that drive business growth. We're seeking a highly skilled and motivated Systems Administrator to join our dynamic team and further our commitment to excellence.

Why Join DivergeIT?

At DivergeIT, we offer a collaborative and innovative work environment where your expertise will be valued, and your contributions will make a tangible impact. We are committed to supporting your professional growth through continuous learning opportunities and certifications.

What is the job like?

• Consult with clients on their initiatives, provide Tier 3 Support, and special projects.
• Provide Tier 3 Support for internal DivergeIT Teams across multiple client platforms.
• Provide Technical Leadership to the Systems Operations Center and other teams.
• Lead Crews formed to resolve complex technical issues.
• Interact with Microsoft Advanced Support.
• Administer and improve internal systems tools to improve operational support and compliance.
• Act as Senior Technical lead on Security related incidents across a large client base.

Experience

• Experience with designing and implementing networks with routers, switches, and multiple VLANs
• Experience with implementing Active Directory environments from scratch
• Powershell experience
• Experience with client / server environments in Windows / SQL

What are the requirements?

• 5 Years of Systems Engineer experience (At least one Microsoft Expert certification within past 3 years)
• Microsoft 365 expert (preferably with M365 Administrator Expert certification)
• Microsoft Azure Fundamentals (AZ-900) Preferred
• Microsoft Teams Configuration and Optimization Experience
• Microsoft Defender (M365, Cloud & Endpoint) resolution background
• Strong Network knowledge (preferably within Meraki systems) and various SMB firewall platforms
• Proven background in virtualization technologies (e.g. Hyper-V, VMWare, etc.)
• RMM and Network Tools Automation and Powershell scripting background

Benefits include (once eligible):

• Health Insurance
• Dental Insurance
• Vision Insurance
• Unlimited PTO
• 401(k) with a matching program