Call Center Representative
Job Description
Job Description
Full Job Description
Job Description :
As a Remote Sales Rep, your primary responsibilities will be to make outbound dials out to individuals and / or companies to sell products, place and process orders, and build customer relationships.
Must be commission driven and love sales.
Position Requirements :
We're looking for motivated professionals who have a positive work ethic, who are well spoken, coachable, have attention to detail, and posses the willingness and desire to succeed.
Must Have :
- 1 year of call center experience (sales or customer service)
- 1 year of phone sales experience (B2B sales experience is preferred)
- 1 year of retail sales experience
- Excellent verbal communication skills, especially on the phone
- Able to build rapport and participate in engaging conversations with potential clients / customers
- Can follow a sales script
- Be outgoing, personable, and positive
- Strong work ethic with the desire to succeed
- Comfortable working in a low pressure sales and call center environment
- Knowledge of, or ability to learn how to use a basic CRM system
- Basic technological skills - must be able to use the Internet for basic job functions and do basic computer troubleshooting
Technical Requirements :
- Desktop / Laptop computer running Windows 10 / 7 or Mac OS 10.13 or newer (High Sierra, Mojave, & Catalina). Tablets & Chromebooks are not compatible and cannot be used
- Dedicated high speed internet with at least 20mbs download / upload speed. Depending on the client's requirements, WiFi or wired connections may both be acceptable.
Ideally, you should be able to hard-wire to your router for the best connection. No portable / mobile hotspots
A functioning wired headset (USB or AUX) with headphones and over the mouth microphone. Wireless or Bluetooth headsets are not acceptable, nor are ear buds or any wired headset without a microphone.
USB headsets are preferred to AUX
Basic technical knowledge on using your computer and internet
Job Types : Full-time, Contract
Pay : $15.00 - $17.00 per hour plus commission and residuals