Job Description
Job Description
Description :
Home Care Scheduler / Staffing Coordinator
Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 – $24.00 per hour Expected Hours : 40 per week Healthy at Home Caregivers is growing, and we’re seeking a bilingual (Spanish / English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you’ll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving.
Key Responsibilities :
- Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas.
- Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated.
- Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally.
- Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability.
- Accurately document notes, communications, and incidents in our care coordination system.
- Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders.
- Collaborate with the Care Management team to ensure timely care and compliance with client care plans.
- Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers.
- Deliver excellent customer service through effective phone communication, email responses, and follow-ups.
- Support daily staffing operations and contribute to a team culture focused on compassion and growth.
- Perform additional administrative and scheduling tasks as assigned by management.
What We’re Looking For :
Experience in Scheduling / Staffing for Homecare / Home health. (Preferred)Fluency in Spanish and English (Preferred)Proficiency in using scheduling, CRM, or care coordination software systemsStrong problem-solving skills with a calm and empathetic communication styleAbility to work independently, take initiative, and stay focused under pressureComfortable operating in a fast-paced, high-demand environment while maintaining attention to detailCommitted to our mission of helping seniors and vulnerable individuals remain safe and supported at homeBenefits & Compensation :
Hourly Rate : $21.00 – $24.00 based on experienceSchedule : Monday to Friday : 8-hour shiftsPerks :401(k) plan
Health insurancePaid time offPaid sick timeSupportive, growth-minded team cultureMake a meaningful impact—one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family.
Requirements :