Automotive Service writer Assistant Manager
Benefits : 401(k)
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
At Top Notch Auto / Midas Littleton We are an independent Locally owned location and not part of the Leeds west or Wenco group.
Here we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or years of automotive repair experience.
We are looking for an automotive service writer / assistant manager to help manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.
This position is a full time position.
Responsibilities
As a Top Notch automotive service writer, you will help manage and direct all automotive and general service technicians in the operation of the shop, including :
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
A minimum of 1 year of customer service experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver’s license
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