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Community Based Referral and Invoice Specialist

Community Based Referral and Invoice Specialist

Damar ServicesIndianapolis, IN, United States
8 days ago
Job type
  • Full-time
Job description

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives. Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I / DD) services.

We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a  Top Workplace  for several years!

Ready to make a real difference? Join us in empowering individuals with intellectual and developmental disabilities or autism. Damar is looking for a talented and motivated Community Based Referral and Invoice Specialist to join our team. The Community Based Referral and Invoice Specialist maintains a continuum of professional and administrative responsibilities related to assessment of referrals, intake coordination, invoicing, and compliance throughout the course of the interventions and services provided for every child and family served in our Community-Based Program. This includes direct oversight of electronic and paper records, as well as processes and systems established to maintain the organization’s full compliance with regulatory standards of care.

Here are just a few of the benefits you'll enjoy at Damar :

  • Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
  • Comprehensive training in verbal intervention and physical management techniques
  • Medical, Dental, and Vision Insurance options
  • Up to $3,000 per year in Tuition Assistance
  • Save for your retirement with our 401(k) Plan Participation
  • Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
  • Short-Term and Long-Term Disability Insurance options
  • Paid Holidays to spend time with loved ones
  • Paid Time Off (PTO) for rest and renewal

Remarkable ways you will be making a difference!

  • Attends mandatory staff meeting and other meetings as assigned.
  • Availability in the evenings and weekends may be required to receive and process incoming referrals.
  • Manages and completes the DCS or Probation referral and intake process, including referral assessment, provider matching, transition and service coordination, requesting and gathering pertinent information and documentation from referral sources.
  • Acts as a direct liaison with referral sources and service providers; develops and maintains positive and professional collaboration and partnerships.
  • Continuously evaluates and tracks current and upcoming provider availability based on each provider’s case load capacity.
  • Ensures weekly invoices are properly submitted.
  • Works in conjunction with the accounting team to address or correct denials
  • Completes required tasks to ensure assigned department meets quality improvement, evaluation and reporting requirements.
  • Collaborates with and supports team members in caseload assignments, scheduling service coverage, managing all visitation notes, and discharge coordination.
  • Manages data in the EHR system
  • Seeks the best use of materials, equipment and staff to maximize efficiency and effectiveness.
  • Acts as a good steward of Damar and / or client finances.
  • Ensures that the agency meets its quality improvement, evaluation and reporting requirements.
  • Shows initiative by identifying solutions to work towards improving stakeholder satisfaction.
  • Prioritizes duties in a manner consistent with organizational objectives and growth.
  • Takes pride and ownership in Damar’s facilities and assigned work areas.
  • Conducts regular file audits to ensure alignment of billable hours, progress notes, invoices and other relevant reporting documentation.
  • Tracks and maintains caseload data such as training requirements, billing, stipend, PQI information and other required documents.
  • Actively participating in and / or overseeing data collection and the use of data to improve outcomes, practices and service delivery.
  • Maintains documentation that is accurate and legible.
  • What you need to be considered...

  • Be at least 18 years of age per licensure requirements.
  • Completion and proof of High School Diploma or GED required.
  • Previous data entry and child welfare experience preferred.
  • Ability to pass and maintain CPR Certification.
  • Must meet and maintain background screening requirements for all Damar Programs as detailed in policy 1.HR.02 Pre-Employment and Employee Background Checks.
  • Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving).
  • Successful completion of pre-employment physical required.
  • Essential Job Functions :

    Physical :  Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and / or pull light to moderate amounts of weight (up to 35lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

    Vision :  See in the normal visual range with or without correction.

    Hearing :  Hear in the normal audio range with or without correction.

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