Service Team Coordinator - Case Management

Job Description

Job Description

Description :

Join Our Team : Service Team Coordinator

Why Join EXCEED? Beyond just a job, this role offers the opportunity to make a meaningful difference in the lives of individuals with special needs. As a Service Team Coordinator at EXCEED, you'll be at the forefront of providing comprehensive support and fostering the growth of individuals. Your impact extends far beyond daily tasks, enriching the lives of those we serve.

Position Overview

We are seeking a passionate Service Team Coordinator to join our dedicated team. This role will involve working across multiple office locations within the region to support individuals with special needs. From coordinating Person-Centered Plans to advocating for client rights, your role is pivotal in delivering compassionate and effective services.

RESPONSIBILITIES

• Completes mutual discovery process
• Coordinates the development of Person Centered plans and client related meetings
• Tracks client progress and shares on Person Centered Service plan.
• Provides information on alternative choices that affect participation in program or the service plan
• Coordinate development of restrictive health care plans as needed.
• Acts as an advocate to clients
• Generates referrals for appropriate services
• Provides crisis intervention
• Observes clients in the community as needed
• Maintains client files and ensures files meet organization, and funder standards
• Establishes and maintains liaison with EXCEED programs, funding agencies, and client support team.
• Attends and participates in assigned meetings
• Develops and ensures timely submission of reports on client outcomes and client demographic information to the Program Manager
• Assists with developing appropriate community outings and volunteer sites for clients
• Provides training and participate in outings and activates as needed.
• Other related duties as assigned

Requirements :

QUALIFICATIONS & EDUCATION

To be considered for this position, candidates must meet the following qualifications :

Physical Abilities

Mental Abilities

Schedule & Compensation :

Reports to : Program Manager

Employment Status : Non-exempt