Mail Services Coordinator

Mail Services Coordinator

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Compensation : $20 - $22 / hour (based on experience) Schedule : Monday - Friday, 7 : 00 AM - 3 : 30 PM (Onsite)

Position Overview

The Mail Services Coordinator is responsible for managing comprehensive mail room operations and serving as the primary liaison for all mail and courier services. This role ensures efficient processing, distribution, and tracking of all incoming and outgoing mail and packages while maintaining exceptional client service standards. The position requires daily use of personal vehicle for postal runs with mileage reimbursement provided.

Mail Room Operations

• Receive, process, and distribute all incoming USPS and overnight courier mail / parcels on the same day of receipt
• Process and coordinate outgoing shipments through multiple carriers (FedEx, UPS, USPS, DHL)
• Serve as primary liaison with all mail support service vendors and courier services
• Sort and distribute incoming mail efficiently while resolving issues with incorrect or returned mail
• Collect outgoing mail from designated stops, apply correct postage, and arrange for pickup
• Weigh mail to determine accurate postage requirements and ensure cost-effective shipping
• Reconcile and maintain accurate records of all incoming and outgoing mail and packages
• Track daily workflow through detailed logging and submit weekly volume reports to Facility Manager

Client Relations & Service Delivery

Administrative & Financial Support

Additional Responsibilities

Required Skills & Qualifications

Preferred Skills & Qualifications

On-site Indianapolis, IN

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth : JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :