The Federal Civilian Sales Manager will lead the process for prospective accounts while maintaining and growing existing accounts in the federal market. The position will continually ensure revenue growth in the federal market by developing solid business relationships with new and existing clients, planning and executing strategies and sales tactics for lead generation, and closing large enterprise-level deals. The Federal Program Manager represents the entire range of Company products and services to federal clients while leading the client account planning cycle and ensuring clients' needs and expectations are met.
YOUR RESPONSIBILITIES
- Consistently achieve and / or exceed revenue targets and KPIs
- Build and maintain an opportunity pipeline and provide accurate sales forecasts on a weekly basis
- Establish productive, professional relationships with key personnel in federal accounts and interface with all levels of the account including analysts, investigators, and leadership
- Establish and develop a strategy for identifying and closing new software and services sales opportunities directly with targeted, key current and new federal accounts including performance objectives, financial targets, and critical milestones for a one and three year period
- Grow Company's presence through prospective and existing clients
- Deliver consultative and value-based selling focused on positioning Company products as an integral part of the federal account's investigation processes
- Coordinate the involvement of Company teams, including development, system solutions, support, training, project management, and executive resources as needed, in order to meet account performance objectives and customers' expectations
- Provide input to solution development efforts that best address clients' needs, while coordinating the involvement of all necessary company teams
- Educate existing and new clients on current and upcoming products and services
- Initiate sales through pro-active means including outbound calling, mail, email, etc. and providing sales literature and product information to clients
- Provide feedback about Company products, competitor's products, and competitive landscape to appropriate internal individuals for strategic planning purposes
- Travel to trade shows and client sites to present products and services
- Coordinate and administer follow-up activities such as documenting conversations in CRM database, processing quotes / orders, lead tracking, marketing campaigns, scheduled call backs or rep visits
- Partner with State / Local Territory Sales Managers and the Field Sales Manager
- Exemplify professionalism at all times, and work to become a trusted advisor to customers and partners
- Other duties as assigned
YOUR COMPETENCIES
Ability to successfully sell to a variety of professionals in federal law enforcement and other settingsDemonstrated leadership ability, confidence, and executive presenceMust be organized and detail-oriented with excellent follow-up skillsGood negotiation skills with the ability to influence others, overcome objections and remain resilient everydayGood technical foundation to dig in and understand the technology and to effectively communicate the product value proposition and answer questions about itExcellent analytical, reasoning, and problem-solving skillsOutstanding communication and presentation skills. Ability to create and deliver powerful and effective presentationsAbility to develop a strategic sales territory plan in conjunction with the overall corporate strategic planAbility to network and build relationships with key prospects and high-level executivesAbility to work independently as a self-starter and being self-motivatedDetail-orientated to calculate quotations and order quantities correctly and accurately enter them into databaseExcellent opportunity forecasting and qualification skillsExperience in selling investigative or analytical law enforcement software is a plusWorking knowledge of Microsoft Windows, Excel, Word, and OutlookLifting up to 50 lbs to set up and tear down tradeshow booths as well as demonstration kitsMust be able to travel on a regular basis both car and airplane transportationValid driver's license and good driving record requiredStrong verbal and written communication skillsYOUR EDUCATION & EXPERIENCE
College degree or equivalent education and work experienceMinimum of five years of software solution selling experienceSelling experience to federal law enforcement preferred10+ years of experience working with / in US Government, Defense Industry, & Public SectorProven track record of capturing new business opportunities and exceeding quota in a sales roleExtensive experience and key contacts within targeted federal agencies to include FEDERAL CIVILIAN - Financial CrimesTreasury, IRS, SEC, Postal, Health and Human Services, Secret Services, State Department, DOJ, etc., as well as numerous systems integrators
Solid understanding of government procurement processes, FARS, DFARS, federal contracting and contract vehicles, regulations and teaming agreementsDemonstrated success selling into large, cross functional programsAbility to multi-task, work independently and prioritize tasks, honor rules of engagement and follow policies, processes and proceduresJ-18808-Ljbffr