Customer Service Representative

Customer Service With a Personal Touch

This role is more than polite smiles; it’s the art of making every interaction feel like a win. As an AT&T partner, we’re looking for friendly, proactive Customer Service Representatives to be the bridge between cutting-edge tech and happy customers. You’ll be the problem-solver, the solution-finder, and the day-maker. If you love people, thrive on challenges, and know how to turn a “maybe” into a “definitely,” you’re in the right place!

You could be just the right applicant for this job Read all associated information and make sure to apply.

Romansphere is where careers grow and people thrive. As an AT&T partner, we create a dynamic environment that welcomes individuals from all backgrounds and helps them build skills that last a lifetime. From sharpening communication and public speaking to developing leadership abilities, we give our team the tools and guidance to succeed - both on the job and in life. Here, growth isn’t just encouraged but built into everything we do.

Your knack for helping people could be your next career move. APPLY NOW and join our crew!

Customer Service Representatives are responsible for :

• Greet and assist customers with product inquiries and service options.
• Provide clear, accurate information about AT&T’s services, plans, and promotions.
• Resolve customer concerns with patience and professionalism.
• Accurately document customer information and preferences.
• Educate customers on how to get the most from their services.
• Maintain a working knowledge of products and industry trends.
• Support field teams by providing customer follow-up and scheduling assistance.
• Represent the brand with positivity and authenticity.