Remote Customer Service Representative - Health Industry

Job Description

Job Description

Are you an experienced Customer Service Representative with a background in high-volume call centers and the health insurance industry? We are seeking dedicated, customer-focused individuals to join our fully remote team! This is a dynamic role where you will be the first point of contact, providing essential support to members and providers regarding coverage, benefits, and claims.

Key Details & Compensation

• Location : Fully Remote (Must be authorized to work in any state in the U.S.)
• Work Schedule : Shifts are scheduled within the call center operating hours of Monday – Friday, 6 : 00 AM – 7 : 00 PM CST .
• Time Zone Requirement : Must be able to work on a Central Standard Time (CST) schedule.
• Pay Rate :

$18.00 per hour (Non-Bilingual)

What You'll Do (Primary Responsibilities)

What You'll Need (Job Requirements)

2 years of experience in a high-volume customer service / call center environment.

Exceptional professional verbal and written communication skills.

Preferred Qualifications : Knowledge of medical / dental terminology, Medicare / Medicaid, and claims / billing / coding experience are a plus.

Company Description

Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.

We can’t wait to tell you all about it!

Company Description

Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r\n\r\nWe can’t wait to tell you all about it!