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Senior Category Manager & Head of Sourcing Operations
Senior Category Manager & Head of Sourcing OperationsMetropolitan Museum of Art • New York, NY, US
Senior Category Manager & Head of Sourcing Operations

Senior Category Manager & Head of Sourcing Operations

Metropolitan Museum of Art • New York, NY, US
3 days ago
Job type
  • Full-time
Job description

Senior Category Manager & Head Of Sourcing Operations

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York CityThe Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal : creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member from security officers to researchers to scientists and beyond lives by our core values of respect, inclusivity, collaboration, excellence, and integrity.

Respect : Engage one another with collegiality, empathy, and kindness, always.

Inclusivity : Ensure that all are and feel welcome and valued.

Collaboration : Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence : Lead the cultural world in quality and expertiseand inspire curiosity and creativity.

Integrity : Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.

About the Department

Supplier Strategy & Operations (S2O) drives the strategy and optimization of purchases across The Met, ensuring world-class strategic sourcing through an efficient Intake-to-Pay (I2P) process. By applying industry best practices, S2O manages risk, streamlines sourcing activities, and safeguards the Museum's interests.

Through this work, S2O :

  • Embeds a culture of standardized, strategic sourcing and negotiations across the institution;
  • Acts as a financial steward, proactively delivering cost savings and efficiencies;
  • Serves as the subject matter experts in all aspects of strategic sourcing;
  • Oversees Supplier Relationship Management;
  • Ensures business processes are sustainable and future-ready; and
  • Balances strong controls with operational efficiency to effectively manage risk.

General Statement Of Responsibilities & Duties

As the Senior Category Manager & Head of Sourcing Operations, you will serve as both a senior leader and category manager, partnering closely with the Chief Procurement Officer to design and execute institution-wide sourcing strategies, policies, and processes. In partnership with stakeholders from across the museum you will maximize opportunities, mitigate risk, and drive sourcing strategy across the Museum.

You will manage the Capital Projects, Security, Infrastructure, Technology, and Exhibitions (SITE) portfolio, including oversight of sourcing execution, operational optimization, supplier relationship development, and alignment of sourcing activities with The Met's commitments to excellence, sustainability, diversity, and community impact.

Primary Responsibilities & Duties

Leadership & Strategy

  • Liaise with and articulate the CPO's vision and objectives, ensuring clarity of direction across S2O team and to stakeholders.
  • Drive both short- and long-term sourcing category & supplier strategies, with alignment to internal teams and key stakeholders.
  • Develop and grow SRM and sustainability programs, measuring and reporting progress to the CPO.
  • Present high-profile updates and recommendations to CPO & senior leadership.
  • Support institutional reporting needs, including inflation data, tariff risks, supply chain disruptions, diversity, and spend / cost analysis.
  • Partner with S2O, technology, data teams to enhance ERP utilization (Workday, WSS, etc.), business intelligence (Beroe), and sourcing tools.
  • Ensure adherence to sourcing policies, risk management practices, and compliance with institutional standards.
  • Liaise with Comptroller's office on administration of p-card, corporate card, sourcing roles and reporting.
  • Lead a team of four direct (and multiple indirect) reports, providing feedback, coaching, motivation, and skills development.
  • Category Management & Sourcing Execution

  • Develop specific sourcing strategies for Capital Projects, Security, Infrastructure, Technology, Exhibitions, Facilities, Construction, and related categories.
  • Partner with Budget & Financial Planning to align sourcing initiatives with institutional objectives.
  • Oversee complex sourcing projects from intake to pay, including SOW development, vetting, RFxs, bidder communications, bid leveling, negotiations, contracting, and supplier onboarding.
  • Ensure projects are delivered on time, on budget, and to quality standards especially exhibitions with fixed launch dates.
  • Monitor and benchmark incumbent suppliers, validating value-for-money and introducing alternate sources as needed.
  • Drive supplier investment, smart cost reduction, total cost of ownership optimization, and ROI improvements in assigned categories.
  • Measure cycle times, analyze performance, and implement process enhancements; act as a change agent motivating staff and stakeholders.
  • Supplier Relationship Management

  • Develop and implement supplier engagement strategies, including preferred supplier designations, performance measurement, innovation partnerships, and remediation when performance lags.
  • Ensure compliance with contract terms and service-level agreements.
  • Champion opportunities for diverse and local suppliers, including sub-tier participation in sourcing processes.
  • Requirements & Qualifications

  • Bachelor's degree in business, Finance or other related areas, advanced degree or MBA a plus.
  • 10 years of sourcing / procurement experience, with at least 7 years in leadership roles.
  • Demonstrated expertise in sourcing and category management in construction, facilities, infrastructure, technology, and / or exhibitions.
  • Proven success managing large, visible projects with multiple stakeholders and delivering measurable cost and performance improvements.
  • Strong business management, change leadership, and supplier relationship management skills.
  • Polished, articulate, and effective presenter to senior leadership and boards.
  • Commitment to diversity, equity, inclusion, and sustainability in sourcing practices.
  • Compensation Range :

  • Pay Range : $200,000.00 - $220,000.00 / Annually
  • The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate's experience, education, special licensing or qualifications, and other factors.

    Visa sponsorship is not available for this position.

    Location Requirements : At time of employment, employees are expected to be located within commuting distance of the Museum. "Commuting distance" means that they are located in one of following states : New York, New Jersey, Connecticut, or Pennsylvania (the "Tri-state and PA" areas), and be able to commute to and from the Museum in a single day.

    The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Benefits Offering may differ based on Employee Status.

  • Medical, dental, vision and life insurance
  • 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
  • Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
  • Long-term disability coverage
  • Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
  • Commuter benefits (pre-tax income for parking or mass transit expenses)
  • Free financial-planning services
  • Financial assistance for relevant coursework, seminars, and training programs
  • 25% discount for staff in Museum shops
  • A subsidized staff cafeteria
  • Access to the Museums Council pass, which grants free admission to various museums and cultural institutions
  • We recognize that it is highly unlikely that someone meets 100% of the desired attributes for a role. If much of this job description describes you, then please apply for this role.

    The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact benefits@metmuseum.org.

    The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry

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