Supervisor Patient Access

Kaleida Health
NY, US
$45-$67 an hour
Full-time

Job Description

The Patient Access Supervisor is responsible for the daily Supervision of the Patient Access team. Continually reviews changes in processes on payer requirements and provides on-going education materials.

Perform regular auditing of registration staff and appropriate follow up on lack of performance or adherence to policy and procedure.

Coordinates a variety of functions related to patient Admissions and Registration. Initiates and facilitates communication between the site departments on matters related to Patient Access, to provide quality patient services.

The Supervisor is also responsible for 24 / 7 patient related issues, throughout the facility to support clinical leadership, including but not limited to, issues related to Labor & Delivery, direct admits, order discrepancies.

Minimum or Preferred Qualifications

HS Diploma / GED required. AAS or Supervision in Healthcare, Business or related field required. 3 years of customer service experience.

1 year of experience in registration, knowledge of Health Insurances preferred.

Salary Range

$45,-$67, annually *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.*

Department

KH Laboratory Client Services

Grade

Bi-Weekly Hours

Scheduled Work Hours

8a-4p; 9a-5p

Weekend / Holiday Requirement

Weekend and / or Holiday Scheduling Required

Union Code

00 - Non Union

Recruiter

Lauren Finney

Auto req ID

30+ days ago
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