Position Overview
The Retail Parts Administrator assists technicians and retail parts customers.
What are the day-to-day responsibilities?
- Assist customers in the selection and purchase of required parts, offer specials, and ensure that the customer is made aware of the full product line
- Assist in maintaining parts bins and shelves in an orderly fashion
- Ensure that all charge sales are signed by customers
- Present all customers with the appropriate copy of the invoice
- Assist in monthly parts returns
- Keep current on new products and product updates
- Determine availability and provide necessary information for out-of-stock parts and secure approval for special and / or emergency orders by Parts Manager
- Assist with the maintenance of the parts catalog, price schedule, and other technical information and bulletins to include electronic cataloging
- List and price out parts on repair orders and shop tickets
- File Parts Department copies of invoices and purchase orders daily
- Obtain time requirements from technicians and Service Advisors to ensure customer time frames are met
What are the requirements for this job?
High School diploma or equivalent
Excellent oral and written communication skillsTwo years of previous parts experience10-Key and / or Alpha-Numeric Data Entry SkillsAbility to read and comprehend instructions and informationMust have a valid Driver's License