IT Support Specialist

IT Support Specialist

Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact.

Your Role

As an IT Support Specialist, you provide IT end-user support services and help achieving IT service levels and a high customer satisfaction.

Responsibilities

• Respond to service requests and assist with technology needs of IT end-users and systems, providing technical support and resolution for requests, incidents, and problems. Provide follow up as needed to confirm resolution of incidents and problems.
• Documents resolution of incidents and service request in the IT Service Desk Management system
• Perform duties in compliance with legal / statutory regulations, including applicable SOX compliance
• Support client system standards and security policies under the direction of management
• Track and maintain IT asset inventory
• Install and configure client systems and applications
• Maintain positive relationships with Faraday Future staff

Qualifications

Hourly Pay Range : ($32-$35 / hour DOE), plus benefits and incentive plans

Perks + Benefits

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.