Assistant Account Manager- Amazon Global

Are you hungry to innovate? To do things differently? To work with a company that’s real, thoughtful and very forward-thinking?

Meet Riverside. We are an organic, better for you snack company, manufacturing award-winning, nutritious, allergen-free snacks.

Your kids know us as MadeGood, tasty school-safe snacks. Your buddies on the go grab our GOOD TO GO delicious and nutritious snacks.

At Riverside, we make delicious snacks that are good in every way. From our ingredients to our manufacturing practices, we’ve raised every bar on every aspect.

We’re friendly and focused on creating foods that are good for you and good to the planet as well. Riverside Natural Foods is B-Corp certified, Triple-Bottom Line, Zero Waste, and Canadian owned and operated.

Come work with a Canadian leader! We value teamwork, humility, respect, ownership, adaptability, grit and fun.

You can learn more about us at

We continue to grow and today are looking for a committed, talented, star to join our team as our Assistant Account Manager - Amazon Global .

Position Summary :

Reporting to the Global eCommerce Sales Team Manager, the Assistant Account Manager - Amazon Global , is tasked with the responsibility of expanding the eCommerce business across the United States, Canada, and international markets, with a primary focus on Amazon as the key account.

To achieve this objective, the position will utilize technology, marketing strategies, eCommerce partnerships, and various creative and innovative media approaches.

Collaboration with the marketing, trade marketing, sales planning, and logistics teams is crucial to enhance brand sales and visibility on the Amazon platform.

Ultimately, the aim of this role is to ensure a seamless shopping experience for customers on Amazon, drive increased household penetration through experimentation and learning, coordinate and execute promotions during strategic periods, introduce innovative initiatives, and contribute to the opening of new markets.

Duties & Responsibilities

• Analyzing weekly, monthly POS sales data to determine the performance of products and promotions.
• Leveraging data and insights to optimize product placement, pricing strategies, and inventory levels.
• Introducing new products and maintain / optimize existing product listings.
• Ensuring accurate product details, including pricing, descriptions, images, video, variations, buy box, ratings, and offers.
• Developing and implementing on site merchandising strategies to maximize sales for assigned portfolio.
• Collaborating with consumer experience and regulatory teams to address product-related queries.
• Other duties as required or assigned by Manager.

Education & Qualifications

• Bachelor’s degree in business administration, marketing, digital merchandising, business, advertising, PR, digital retail, retail merchandising, project management, or related field.
• Minimum 3+ years of hands-on experience with Amazon Seller Central (primary) and Vendor Central (secondary).
• Experience in CPG or related industries.
• Exceptional project management, attention to detail, communication, and collaboration skills.
• Ability to learn quickly and adapt to work out of multiple technology tools and systems simultaneously.
• Preferred to be in the Chicago market.

Skills and Abilities

• Demonstrable success in eCommerce and at creatively solving problems and implementing those solutions.
• Ability to manage complex tasks and projects with competing deadlines concurrently.
• Ability to drive towards a larger big picture vision while managing the details.
• Ability to be ADAPTABLE and flexible to a changing environment.
• Understanding of latest and most effective SEO / SEM tactics and analytics
• Understanding of Amazon digital analytics and consumer insights
• Knowledge of content management systems such as Salsify, eCommerce platforms, Profitero, Tableau, MS Office suite
• Strong TEAM player
• Excellent interpersonal communication skills
• Outstanding organizational, and time management skills
• Ability to adapt communication style based on the audience.
• Ability to communicate in a clear and professional way, both written and verbal
• Resourcefulness and Resiliency in Selling
• Energy, PASSION, drive for results
• Displays integrity, excellent professional ethics.
• Proven ability to build and maintain productive relationships with key business partners.
• Proven ability to make decisions based on a mixture of information, analysis, experience, and judgement.
• Self-starter, highly self-motivated.
• Adept and Agile in working through business analytics.
• Intermediate understanding of business financials.

What We Offer :

• Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
• RRSP matching or IRA matching for an empowered financial journey
• Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
• Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
• An open concept work environment that embodies our Values

How to Apply :

If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT) with the subject line Assistant Account Manager - Amazon Global or click the apply button!

Riverside Natural Foods is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply.

We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.