Maintenance Supervisor

Overview

Maintain a pristine, elevated, and consistent aesthetic and functional standard across all 30 studios, ensuring the client experience reflects the NAKED?? brand at every touchpoint. The Maintenance Supervisor (Branding & Aesthetic Engineer) is the guardian of the NAKED?? studio experience. This role requires a unique mix of technical skill, creative problem-solving, and brand loyalty. Candidates must be willing to travel.

Responsibilities

• Aesthetic Oversight
• Weekly visual walkthroughs (in-person or via local manager photo / video submissions)
• Check decor, plants, signage, lighting, furniture arrangement, wall paint, mirrors, and uniform displays for brand consistency
• Ensure seasonal displays (if any) are on-brand
• Replace worn or damaged items immediately (pillows, rugs, chairs, etc.)
• Functionality & Equipment
• Verify all treatment equipment is functioning properly
• Confirm storage areas are organized and stocked for quick access
• Test lighting controls, music systems, and HVAC
• Report and coordinate repair or replacement for malfunctioning items
• Brand Standards Compliance
• Use the NAKED?? Aesthetic & Experience Checklist (custom doc we will provide)
• Confirm each studio matches corporate-approved layouts, colors, scents, and background music
• Conduct quarterly "surprise checks" to catch details that may get overlooked
• Preventative Maintenance
• Schedule routine deep cleans with contracted cleaning teams
• Perform minor touch-up painting personally (walls, trim, cabinetry, etc.) to maintain a flawless studio appearance
• Maintain a replacement cycle for plants, linens, and high-touch items
• Vendor Coordination
• Coordinate and schedule cleaning, repair, delivery, and other 3rd party vendor services as needed
• Coordinate, schedule and maintain recurring services, pick-ups and deliveries for all studios
• Conduct routine inspections and surprise visits to maintain high standards
• Coordinate with Studio Managers to address and prevent maintenance issues
• Manage vendor relationships for cleaning, repairs, technical services, and supplies
• Oversee recurring maintenance cycles (laundry, cleaning, paint, sharps pickups, water delivery, equipment upkeep)
• Track all replacements, repairs, and vendor services in a centralized log
• Ensure every detail - from scent diffusers and tech devices to pillowcases and alcohol dispensers - meets our company standards
• Maintain visual consistency across all studios (luxury minimal aesthetic)
• Ensure studios maintain operational functionality for maximum staff efficiency
• Address issues proactively - not just fixing problems but preventing them

Requirements

Seniority level

Employment type

Job function

J-18808-Ljbffr