Automotive Service Advisor

Job Description

Job Description

Homer Skelton Ford in Olive Branch has a rare opening for a top performing Service Advisor. We are a family owned dealership for many decades in the Mid South. 2 years documented experience, mechanical aptitude and superior customer service skills is strongly required. Our service advisors are some of the best paid in our area and we believe we have the best pay plan as well. We are searching for someone that is looking for a place to call home, and is wanting to grow not only their knowledge but also to grow in their career. We have a customer base that is long standing and we want someone that can provide them with an excellent service visit and continue building their trust in Homer Skelton Ford. Our main shop technicians have worked together for over a decade and they work very well together to do their part in achieving our goals.

We offer : Medical

Dental

Life Insurance

Disability, Vision, Accident and Critical Illness available

5 day work week

Closed on Sundays

Paid Vacation

Paid Training

Responsibilities :

Greet customers in a very timely manner with an energetic greeting

Listen to the customer's concerns and requests and document accordingly & accurately

Generate a repair order with accurate and detailed descriptions of the customers concerns and requests

Monitor all vehicles in the process and update customers as required throughout their visit

Answer incoming service phone calls to answer questions and set service appointments

Call customers to gain approval for the repairs and services that their vehicle needs

Perform all of the above with excellent customer service skills

Requirements :

Strong teamwork skills

Willing to submit to a drug screen and background check

Must have clean driving record

must have valid driver's license

Apply today to schedule your interview and bring your numbers!