Service AdvisorLou Sobh Automotive • Southaven, MS, US

Service Advisor

Lou Sobh Automotive • Southaven, MS, US

30+ days ago

Job type

Full-time

Job description

Job Description

Service Advisor – Southaven KiaPrimary ResponsibilitiesCustomer Service & Communication

Greet customers and check them in for service appointments.
Listen carefully to customer concerns and document issues accurately.
Clearly explain recommended services, estimated costs, and repair timelines.
Keep customers informed on vehicle status, additional findings, and approvals.
Review completed work and ensure customer satisfaction before vehicle delivery.

Repair Order Management

Create detailed repair orders for technicians with accurate customer concerns.

Verify warranty coverage, recall information, and service campaigns.

Document all services, repairs, and inspections thoroughly.

Obtain customer authorization for additional work.

Coordination with Technicians

Communicate customer concerns clearly to the service team.

Prioritize jobs according to urgency and workload.

Review repairs with technicians before closing the work order.

Sales & Upselling

Recommend maintenance based on manufacturer schedules or inspections.

Explain service benefits to customers in easy-to-understand language.

Work toward meeting or exceeding sales and service performance targets.

Administrative Duties

Schedule appointments and manage the service calendar.

Process payments, warranty claims, and insurance paperwork.

Follow dealership and Kia corporate procedures for quality and compliance.

Physical Requirements

Stand and walk for extended periods during customer interactions and vehicle check-ins.

Bend, stoop, and reach to inspect vehicles or retrieve parts / documents.

Lift and carry up to 25 pounds (e.g., wheels, parts, equipment).

Work indoors in an office / service desk environment and outdoors in varying weather conditions when moving between vehicles.

Use a computer, telephone, and service equipment for extended periods.

Maintain visual acuity to review repair orders, inspect vehicles, and read technical data.

Hear and communicate effectively in a noisy service shop environment.

Create a job alert for this search

Service Advisor • Southaven, MS, US

Related jobs

Service Advisor

Penske Automotive Group • Cordova, TN, US

Full-time

Service Advisor Opportunity At Wolfchase Toyota.Wolfchase Toyota, a Penske Automotive Group dealership, is looking for an experienced automotive Service Advisor to join our team and deliver extraor...Show more

Last updated: 30+ days ago • Promoted

Experienced Service Advisor

Wolfchase Hyundai • Memphis, TN, US

Full-time

As a Wolfchase Hyundai service advisor, you will be responsible for ensuring a positive customer experience by coordinating vehicle maintenance and repair services. You will act as the primary point...Show more

Last updated: 30+ days ago • Promoted

EXPERIENCED Service Advisor

Southaven Honda • Southaven, MS, US

Full-time

As a Service Advisor, you’ll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in ...Show more

Last updated: 30+ days ago • Promoted

Automotive Service Advisor

Walt Massey Chevrolet Marion • Marion, AR, US

Full-time

Join the Walt Massey Automotive Family as a Service Advisor!.Drive your career forward with a team that puts people first. If you're looking to build a rewarding career in the automotive industr...Show more

Last updated: 9 days ago • Promoted

Automotive Service Advisor

Homer Skelton Ford • Olive Branch, MS, US

Full-time

Homer Skelton Ford in Olive Branch has a.We are a family owned dealership for many decades in the Mid South.Our service advisors are some of the best paid in our area and we believe we have the bes...Show more

Last updated: 30+ days ago • Promoted

Manufacturing Associate (Ripley, MS)

Ashley Furniture Industries, LLC. • Abbeville, MS, US

Full-time

Join the Ashley Family - We Hire for Attitude, Train for Skill.Join the Ashley Family as a Manufacturing Associate and help bring quality furniture to millions of homes across America.This role off...Show more

Last updated: 30+ days ago • Promoted

Automotive Customer Service Advisor

Pep Boys • Memphis, TN, US

Full-time

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show more

Last updated: 30+ days ago • Promoted

Service Advisor

Skiers Marine Inc. • Memphis, TN, US

Full-time

As a Service Advisor at Skiers Marine in Memphis, youll play a key role in ensuring our Service Center operates with integrity, efficiency, and profitability. Working closely with the General Manage...Show more

Last updated: 20 hours ago • Promoted • New!

Occupational Therapist

Encompass Health • Turrell, AR, US

Full-time +1

Your Calling, Close to Home and Heart.Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change w...Show more

Last updated: 6 hours ago • Promoted • New!

Inventory Lot Attendant - Post Production

Carvana • West Memphis, AR, US

Full-time

Carvana - the fastest-growing used automotive retailer in U.In these entry-level roles, you'll have several positions to choose from : . General qualifications and requirements.Ability to physical...Show more

Last updated: 20 days ago • Promoted

Sales Representative

LIBERTY NATIONAL • Munford, TN, US

Full-time

A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...Show more

Last updated: 30+ days ago • Promoted

Service Advisor

Meineke - 1668 • Memphis, TN, US

Full-time

Comprehensive Benefits Package.Cutting-Edge Tools and Equipment : .The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and prev...Show more

Last updated: 30+ days ago • Promoted

Service Advisor

Southaven Kia • Southaven, MS, US

Full-time

Service Advisor – Southaven Kia.Customer Service & Communication.Greet customers and check them in for service appointments. Listen carefully to customer concerns and document issues accur...Show more

Last updated: 30+ days ago • Promoted

Branch Service Advisor | Financial Licensing Required | 10am-7pm CST

Tennessee Staffing • Memphis, TN, US

Full-time

This position follows a hybrid-friendly schedule, offering flexibility and collaboration.In-office days will be three per week, averaging 12 days per month, at our Memphis, TN corporate home office...Show more

Last updated: 2 days ago • Promoted

Branch Service Advisor | Financial Licensing Required | Memphis, TN or Southfield, MI

Raymond James Financial • Memphis, TN, US

Full-time

This position follows our hybrid-friendly schedule, so you get the best of both worlds flexibility and collaboration.In office days will be three per week averaging 12 days per month in either our...Show more

Last updated: 30+ days ago • Promoted

OBG Hospitalist Locums

All Star Healthcare Solutions • Abbeville, MS, US

Full-time

All Star Healthcare Solutions is contracted with a facility in Mississippi seeking a physician to provide OB‐GYN locum coverage. All Star Healthcare Solutions benefits.Dedicated, specialty‐specific ...Show more

Last updated: 2 days ago • Promoted

Emergency Medicine locum need in Mississippi

All Star Healthcare Solutions • Abbeville, MS, US

Full-time

All‐Star Healthcare Solutions is seeking a physician for Emergency Medicine locum coverage in Mississippi.All Star Healthcare Solutions benefits. Paid and coordinated travel services.Dedicated, spec...Show more

Last updated: 2 days ago • Promoted

EVS Lead Attendant, Southland Casino

Delaware North • West Memphis, AR, US

Full-time +1

Delaware North Gaming is hiring full-time Environmental Services Attendants to join our team at Southland Casino in West Memphis, Arkansas. As an Environmental Services Attendant, you will perform c...Show more

Last updated: 1 day ago • Promoted