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Automotive Claims Specialist
Automotive Claims SpecialistCarvana • Carmel, IN, US
Automotive Claims Specialist

Automotive Claims Specialist

Carvana • Carmel, IN, US
2 days ago
Job type
  • Full-time
Job description

ADESA, a Carvana-owned company, operates over 50 locations throughout the U.S., providing a wide array of vehicle services surrounding wholesale vehicle remarketing efforts.

We are seeking a dynamic and results-driven Claims Administrator to join the Corporate ADESA Assurance team. Reporting to the Centralized Operations Team Lead, your primary focus will be supporting and facilitating the claims process through intense follow-up and review processes.

Role and Team

The Claims Administrator will be responsible for daily review, processing, and intense follow-up on product claims. This includes gathering all relevant information necessary to facilitate the claim, conducting proper follow-up on all outstanding tasks, and possessing intimate knowledge of product terms and conditions.

Responsibilities

  • Daily review, processing, and intense follow-up on product claims
  • Ensuring risk is mitigated by conducting detailed research, reviews, and investigations in accordance with product procedures and guidelines
  • Displaying and applying a thorough knowledge and understanding of the auto industry
  • Ensuring that company policies and procedures are followed at all times

Qualifications, Skills, And Attributes

  • Previous experience in customer service is required (1-2 years experience in claims management preferred)
  • High School diploma or equivalent required; Bachelor's degree preferred
  • Excellent written and verbal communication skills required
  • Superior organizational, time-management, follow-up, and customer service skills required
  • ADESA Benefits And Perks

    Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

    Other Requirements

    Must be able to read, write, speak and understand English.

    Legal Stuff

    Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer.

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    Claim Specialist • Carmel, IN, US

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