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Job Posting

The essential duties and responsibilities of this position include, but are not limited to, the following :

• Greet all customers, ask the customer if they found everything they needed, respond to customer questions / requests, and explain store policies in a courteous and professional manner. Thank the customer upon departure.
• If working at a Hays location, ask the customer if they have a rewards card. If not, ask the customer if they would like a rewards card and sign them up with the appropriate paperwork.
• Process customer purchases quickly and accurately.
• Understand the operation, safety requirements and restraints of an electronic cash register, scanner, scale, credit card reader and intercom system.
• Prevent loss of money and merchandise through careful product handling, completion of price checks or not-on-file or mis-marked items, correct identification of produce, counting of money, and accurately using store procedures for the acceptance of coupons, checks, credit / debit cards, SNAP benefits, WIC, and gift cards.
• Place groceries in bags in a way that prevents breakage of bag or product while maximizing the number of products that can fit in the bag. Place bags in cart.
• Resolve customer complaints, guide them, and provide relevant information.
• Clean and sanitize department floors, lanes, checkout stand, carts, restrooms, shelves, and parking lot. Safely use cleaning equipment and chemicals.
• Always operate equipment with all safeguards in place and in good operating condition; observe the safe method of performing all duties; use and maintain all equipment in good condition.
• Assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately. Pick up / remove all trash / boxes / packing materials from the sales floor or product preparation area immediately.
• Perform miscellaneous tasks assigned by supervisors and managers, substituting for absent workers, and performing any additional tasks necessary to provide products and services to customers.
• Communicate with the department manager on problems, recommendation for change and merchandising ideas.
• Ability to maintain regular and punctual attendance. Ability to work overtime (including more than 10 hours in a day or 40 hours in a week, or 5 days in a row). Perform other duties and assignments as directed.