Manager, Remote Operations Center (ROC)

National Grid Renewables is a leading North American renewable energy company based in Minneapolis, Minnesota, with satellite offices located in the regions where it develops, constructs, and operates renewable energy projects.

As a farmer-friendly and community focused company, National Grid Renewables develops projects for corporations and utilities that seek to repower America’s electricity grid by reigniting local economies and reinvesting in a sustainable future.

National Grid Renewables is part of the competitive, unregulated Ventures division of National Grid and has a portfolio of solar, wind, and energy storage projects located throughout the United States in various stages of development, construction, and operation.

National Grid Renewables develops high value, competitive renewable energy projects. Our focus on communities and farmers means it’s not just about projects, but about the people we work with, both outside and inside our organization.

National Grid Renewables Team Members embody our foundational culture of being entrepreneurial, creative, and nimble and take pride in supporting National Grid’s vision to be at the heart of a clean, fair, and affordable energy future for all.

SUMMARY OF THE POSITION

The ROC Manager is responsible for overseeing the real-time operations of National Grid Renewables' portfolio of wind, solar, and battery storage assets across the US.

The ROC Manager coordinates with site personnel, ISO / RTOs, utilities, and other stakeholders to ensure safe, reliable, and efficient operation of the renewable facilities.

WHAT YOU WILL BE DOING

Real Time Operations

• This position provides leadership, supervision, priority and direction to a team of Remote Operations Center (ROC) Operators for a 24 / 7 operations center located in Bloomington, MN
• This position is responsible and accountable for the remote monitoring and operating of the National Grid Renewable fleet of Wind, Solar and Energy Storage generation assets.
• The ROC Manager is responsible for maintaining the 24 / 7 shift schedule as well as managing the day-to-day real-time obligations of the ROC
• Performance management and employee development and training
• Provide leadership in the operation and development of the ROC
• Incorporate lessons learned, best practices, technology, and feedback in the daily operation and refinement of the ROC Team (people, process, technology)
• Establish and maintain ongoing relationships with all levels of plant and support employees.
• Responsible for managing and adhering to the ROC budget.
• Manage the Real Time process.
• ROC Physical Security & NERC CIP compliance as it pertains to the Real Time and Remote Operations environment.
• ROC Team KPI development and implementation.
• Ownership and management of real time dashboards and visualizations (PI Vision)
• Ensure the ROC complies with all NERC O&P and CIP standards, all market specific standards (ERCOT, SPP, etc.), other regulatory bodies, etc.
• Builds and promotes a culture of adherence to procedures and compliance.
• Special projects may be assigned to the ROC Supervisor, from time to time.
• Other duties as assigned.

Additional Requirements / Details :

• Willingness to work twelve-hour rotating shiftwork where shifts cover a blend of weekdays, weekends, and holidays
• Occasionally work extra shifts to cover operator vacation, illness or other shift coverage needs
• Willingness to obtain NERC Operator Certification

WHAT YOU BRING TO THIS ROLE

• A bachelor’s degree(s) in engineering or business-related field preferred
• Strong written and oral communicator
• Ability to adapt quickly to changing priorities.
• Well-organized, detail-oriented, analytical minded
• Ability to build and maintain relationships between various stakeholders internally and externally.
• Proven interpersonal and communication skills.
• Ability to produce business cases to justify financial investment decisions, technology tools / upgrades, etc.
• Ability to think strategically and tactically.
• Experience using Microsoft Office Suite

Experience

• 5 years of power generation or transmission related experience, required.
• 2-5 Years of management / leadership experience required.
• Knowledge of power plant operations & maintenance required.
• Knowledge of renewable generation, specifically wind, solar, and battery energy storage.
• Experience in organizing and managing multiple simultaneous projects
• Working knowledge of OSIsoft PI, Power BI, SCADA systems (Ignition, RTAC Controllers, PLC logic controllers, etc.) and Microsoft Office
• Experience working with plant operations including alarm management, curtailment, voltage control, outage notifications and reporting and emergency action procedures.
• Working knowledge of; Power Purchase Agreements (PPA), Generation Interconnection agreements (GIA), NERC GO / GOP standards, NERC CIP requirements
• Experience in the drafting and preparation of regulatory and / or policy documents.

National Grid Renewables believe fostering diversity, equity and inclusion is everyone’s responsibility. Open, honest and respectful ways of working, learning and communicating are the cornerstones of a successful business, and leveraging inclusion and diversity lead to better business results.

At National Grid Renewables, we’re focused on creating a work environment where our people feel respected and included, and therefore empowered to be themselves.