iGaming Customer Support Agent
VirtualVocationsCleveland, Ohio, United States22 hours ago
Job type
- Full-time
Job description
A company is looking for a Customer Support and Payment Agent.
Key Responsibilities
Complete a full training program during the first two weeks
Respond to customer inquiries via chat and email, including VIP support
Review and verify customer KYC documents according to company procedures
Required Qualifications
2+ years of customer support and payment experience in iGaming
Experience with tools such as Talk Two, Zendesk, or Helpdesk
Experience working with customer payment requests
Experience with payment tools like PIQ and payment providers is an asset
Fluent in English
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Customer Support Agent • Cleveland, Ohio, United States
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