Supervisor, Restaurant Maintenance

Facility Operations And Maintenance Manager

This position provides comprehensive leadership for all facility operations and maintenance activities across 30-45 restaurant locations, supervising 3-5 Restaurant Maintenance Technicians and 1-2 Preventative Maintenance Technicians. Ensure optimal facility performance, regulatory compliance, and brand standard adherence for the complete restaurant environment including building systems, equipment, exterior components, and grounds. Focus on team leadership, coaching, training, performance management, and administrative oversight without performing hands-on repairs. Develop and implement maintenance strategies, manage vendor relationships, and drive continuous improvement initiatives to maximize facility uptime and operational efficiency.

Responsibilities :

• Maintain accountability for 95%+ facility uptime across all assigned restaurants including equipment, building systems, and grounds.
• Oversee comprehensive facility operations including HVAC, electrical, plumbing, refrigeration, kitchen equipment, building envelope, exterior maintenance, and landscaping.
• Manage work order prioritization, resource allocation, and workflow optimization across both reactive maintenance and preventative maintenance teams.
• Develop and monitor preventative maintenance schedules and ensure compliance with manufacturer specifications and regulatory requirements.
• Conduct facility assessments, identify capital improvement needs, and provide recommendations for equipment replacement and facility upgrades.
• Manage vendor relationships for specialized services including landscaping, waste management, utility services, and emergency contractors.
• Ensure compliance with health department regulations, building codes, environmental standards, ADA requirements, and Whataburger brand standards.
• Develop emergency response protocols and coordinate facility emergency management including after-hours support coverage.
• Analyze performance metrics, identify improvement opportunities, and implement process enhancements to increase efficiency and reduce costs.
• Designs and delivers training programs for technical skills, safety protocols, and professional development.
• Assume additional responsibilities as assigned.

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Working Conditions / Travel Requirements :

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