Collection Clerk

Job Description

Job Description

Collection Clerk is responsible for the following :

Monitor and manage delinquent accounts to ensure timely collection of outstanding payments.

Communicate with clients via phone, email, and written correspondence to resolve payment issues.

Analyze aged receivables reports to identify trends and develop strategies for collection.

Maintain accurate records of all collection activities and client communications.

Collaborate with other departments to address any issues related to accounts receivable and improve overall processes.

Required Skills : Detail Oriented

Excellent organizational skills

Ability to manage multiple tasks at once Experience in the Residential Mortgage industry Strong written and verbal communication

Required Experience :

High School diploma or GED with proven experience.

3 - 5years of experience in accounts receivable or collections, with a strong understanding of delinquent accounts management.

Preferred Experience :

Experience with residential mortgages and related financial products.

Familiarity with accounting software and tools used for tracking receivables.

Certification in credit and collections management or related field.