Director, Commercial Contracts Operations

Director, Commercial Contracts & Operations

The Director, Commercial Contracts & Operations serves as a strategic leader within ARI's Commercial organization, accountable for shaping and executing the company's contracting, sales operations, and patient support infrastructure. This role provides enterprise-level oversight of commercial contracting, HUB and copay services, business rules governance, and operational processes that directly impact revenue performance, market access, and customer experience. The Director, Commercial Contracts & Operations partners with senior leadership to design and implement strategies that ensure ARI remains competitive, compliant, and operationally efficient in a dynamic marketplace. In addition to driving excellence in contract administration and sales operations, this role provides leadership for the design and governance of incentive compensation plans, territory alignment, and field analytics tools, enabling effective decision-making at the executive and field level. The Director, Commercial Contracts & Operations collaborates cross-functionally with Marketing, Market Access, Finance, Legal, Compliance, and IT to ensure alignment of policies, systems, and communication across the organization. This position requires both strategic vision and hands-on operational expertise to ensure ARI's commercial infrastructure supports long-term growth, patient access, and overall organizational success.

Commercial Contracts & Operations :

• Provide strategic oversight for the execution, maintenance, and governance of commercial contracts across all customer segments including wholesalers, GPOs, specialty distributors, and institutional providers.
• Ensure accurate implementation of contract terms within internal systems, including pricing, eligibility, and customer onboarding processes.
• Lead and manage the team responsible for commercial contract operations, administrative workflows, and compliance with internal policies.
• Establish and maintain SOPs for contract processing, approvals, documentation, and archiving.
• Direct cross-functional initiatives related to commercial operations to support product launches, pricing changes and market access strategies.
• Partner closely with Legal, Compliance, and Finance to ensure policies, procedures, and risk mitigation frameworks are upheld across commercial agreements.
• Provide operational leadership during audits and ensure integrity of documentation across systems and processes.

HUB, Copay, and Patient Support Programs :

Sales Operations :

Education Requirements and Qualifications :

Expected Salary Range : $178,000-190,000

The salary range is the minimum and maximum annual salary range of compensation for the role that the employer in good faith believes to be accurate at the time of the posting of an advertisement for the role. Actual compensation for the role will be based on a number of different factors including but not limited to the candidate's qualifications, education, knowledge, skills and experience.

American Regent also offers a competitive total rewards package which includes healthcare, life insurance, profit sharing, paid time off, matching 401k as well as a wide range of other benefits.

American Regent celebrates diversity and we are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status. Applicants have rights under Federal Employment Laws.