New Business Account Strategist, Onboarding, Google Customer Solutions

New Business Account Strategist, Onboarding

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As a New Business Account Strategist, you will drive onboarding for new advertising customers across the region, engaging with clients to optimize their Google solutions usage while developing digital advertising strategies aligned with their growth objectives. You will manage acquisitions and business team relationships, collaborating with engaged teams to transform business operations and deliver measurable solutions that address advertiser needs.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow.

The US base salary range for this full-time position is $84,000-$120,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities :

• Achieve new business growth by consistently meeting and exceeding assigned onboarding goals for advertisers.
• Guide new advertisers through post-sale customer journey, managing initial set up and ensuring successful campaign launches for sustained investment.
• Collaborate with New Business Sales (NBS) and Google Customer Solutions (GCS) teams to ensure seamless customer transitions and identify expansion opportunities.
• Engage with advertisers proactively via phone and email to understand business objectives, provide expert guidance and recommend tailored Google advertising solutions that drive measurable ROI.
• Develop and implement strategies to optimize advertiser performance and product adoption, contributing to long-term success and Google's business growth.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.