Sales Development Representative

Job Description

Job Description

Job Title : Sales Development Representative (SDR)

Job location : Remote (Based in South Florida, USA)

Role Overview :

As a Sales Development Representative (SDR), you will be the first point of contact for potential clients, playing a critical role in driving sales growth by generating and qualifying leads. Focused on the U.S. market, this role demands exceptional communication skills, persistence, and a results-driven mindset.

Key Responsibilities :

• Identify and pursue new business opportunities to grow the company's BPO and IT consulting business.
• Conduct market research to identify potential clients and understand their needs and requirements.
• Lead Generation : Conduct proactive outreach via calls, emails, and social media to identify and engage potential clients. (SQL & MQL)
• Inbound Lead Management : Respond promptly to leads generated through marketing campaigns and qualify their potential.
• Lead Qualification : Oversee advanced prospect research to ensure high-quality targeting and alignment with business priorities. Utilize criteria such as BANT (Budget, Authority, Need, Timeline) to qualify leads and transfer them to Senior Sales Executives.
• Appointment Setting : Schedule meetings, product demos, or calls with qualified prospects.
• Market Research : Identify and research key decision-makers within target industries to enhance prospecting efforts.
• CRM Management : Maintain accurate and up-to-date lead records in CRM systems such as Salesforce or Dynamics 365.
• Performance Metrics : Consistently meet or exceed KPIs, including outreach activities and meetings booked.
• Industry Knowledge : Stay informed about the company's offerings, the U.S. market, and emerging trends in the industry.

Requirements :