Information Technology Operations Manager

Information Technology Operations Manager

Join to apply for the Information Technology Operations Manager role at Maricopa Community Colleges

Base pay range : $103,328.00 / yr - $134,326.00 / yr

Open until filled. Resumes will be reviewed the week of September 1. Apply online at jobs.maricopa.edu. Search for Job 321750 or "IT Operations Manager".

Open to MCCCD employees and external candidates.

What the job does

• Information Technology Services (ITS) at MCCCD seeks a seasoned and strategic IT Operations Manager to oversee and enhance enterprise technology operations. Reporting to the Director of IT Operations, this leadership role oversees teams across systems, applications, infrastructure, and service desk functions. The IT Operations Manager leads operational efficiency and automation efforts while ensuring reliability, leveraging ITIL guiding principles, and ensuring the delivery of reliable, secure, and efficient IT services across the organization.
• You will be building and launching ITS's brand-new Operations Center, a central hub for network, application, and cybersecurity monitoring, incident response, and operational excellence. You will manage complex IT ecosystems, including hybrid and cloud environments, while fostering collaboration, accountability, and continuous improvement.

Where your time will be spent

Responsibility areas

Qualifications

Required – Bachelor's Degree from a regionally accredited institution in any field and five (5) years of professional experience in a related area, including two (2) years of supervisory experience. OR an equivalent combination of degree, education, certification, and related full-time experience sufficient to perform the essential duties.

You'd like to have – Experience managing enterprise IT operations in a multi-site environment; ITIL or similar service management framework; experience with Microsoft 365, Active Directory, VMware, and monitoring tools; experience leading major incident response with effective stakeholder communication; related certifications (ITIL Foundation or higher, Microsoft, Cisco, AWS, etc.).

Pay and benefits

Salary

$103,328 - $134,326 / annually

, DOE

Benefits – MCCCD offers a comprehensive benefits package including health, dental, vision, life insurance, retirement (ASRS), tuition assistance, professional development, and wellness programs. See official MCCCD benefits documentation for details.

Legal and equal opportunity

MCCCD does not sponsor individuals for work visas. MCCCD is an equal opportunity employer and does not discriminate in employment or education against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, age, disability, veteran status, or genetic information. Title IX and Clery Act compliance information is available through MCCCD resources.

Job details

Mid-Senior level

Full-time

Information Technology

Higher Education

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