Encompass LOS Administrator

Encompass LOS Administrator at Dream Finders Homes LLC summary :

The Encompass LOS Administrator manages and maintains the Ellie Mae Encompass loan origination system to support mortgage lending and ensure regulatory compliance. Responsibilities include system configuration, user management, troubleshooting, custom report development, and implementing security protocols. The role requires advanced knowledge of Encompass platform, business rule coding, and strong collaboration with IT and other departments to enhance operational efficiency.

SUMMARY OF POSITION :

The Encompass LOS Administrator is responsible for managing, configuring, and maintaining the Ellie Mae Encompass loan origination system to support mortgage lending operations and ensure regulatory compliance. Responsibilities include system configuration, user setup, support, business rule creation, troubleshooting, custom report development, and system integration. Key qualifications include expertise in the Encompass platform, Encompass WEB, knowledge of mortgage workflows, strong problem-solving skills, and excellent communication. This role involves troubleshooting issues, implementing system updates, and supporting the technological needs of the organization, particularly in relation to mortgage and loan processing systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• System Administration : System Configuration, Customize and configure Encompass settings, fields, forms, and business rules / DDM rules to align with organizational processes and compliance requirements. Manage and implement workflow changes, templates, and reporting tools. Create and maintain custom input forms using Form Builder and Encompass WEB. Candidates need to have a strong grasp of writing business rules using Advanced Code using Visual Basic.
• Troubleshooting and Support : Provide technical support to employees, resolving hardware and software issues in a timely manner to minimize downtime. Collaborate with IT staff as needed.
• System Security : Implement and monitor security protocols to protect company data and ensure compliance with industry regulations.
• User Management : Administer user accounts, permissions, and access controls for various systems, ensuring proper security measures are in place. Conduct quarterly and annual user reviews to ensure appropriate access levels
• Documentation : Maintain accurate documentation of system configurations, procedures, and updates, facilitating knowledge sharing and compliance. Maintain log of system enhancement requests.
• Collaboration : Work with other departments to identify technological needs and implement solutions that enhance operational efficiency. Conduct efficiency reviews of the current system to identify improvement opportunities.

EXPERIENCE, SKILLS, KNOWLEDGE

PHYSICAL DEMANDS :

While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.

In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

Note : This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

Equal Opportunity Employer

Keywords :

Encompass LOS, loan origination system, mortgage lending, system administration, business rules, custom reports, troubleshooting, user management, regulatory compliance, Encompass WEB