DIRECTOR, CAMPAIGN OPERATIONS, Development & Alumni Relations

Director, Campaign Operations, Development & Alumni Relations

Our Mission

We in Boston University Advancement harness the power of philanthropy to make an excellent education accessible and welcoming to all, and to advance BU's global leadership in research, scholarship, artistic creation, and professional practice. To support our work, we have builtand are continuing to buildan outstanding team of dynamic, mission-driven advancement professionals who constantly strive to create an environment where everyone belongs. Where it's not just about a job, but a career and a community.

Now, our Development team is looking for a Director who will be instrumental in designing and implementing project management processes, documenting workflows, and establishing standards for campaign coordination.

Director, Campaign Operations

Reporting to the Vice President for Development and Campaigns, the Director, Campaign Operations is a newly created, entrepreneurial role integral to building the campaign infrastructure for Boston University's central Advancement team.

As the first dedicated project manager in Advancement focused on campaign execution, the Director will play a hands-on role in supporting mini-campaigns connected to key presidential priorities while helping prepare Advancement for a comprehensive university-wide campaign in the coming years. The Director will not only manage day-to-day campaign operations but will also serve as a strategic advisorpartnering closely with senior leadership to develop data-informed campaign strategies, clarify campaign objectives, assess impact, and optimize resource allocation. By translating broad campaign objectives into actionable, data-driven plans, this role anticipates challenges, proactively adjusts approaches, and delivers scalable solutions that drive Advancement's long-term goals.

With minimal direction and significant autonomy, the Director anticipates needs, solves operational challenges, and creates practical, scalable solutions for a growing and evolving team. The Director will blend project management fundamentals with strategic thinking and analytical aptitude to bring clarity, structure, and disciplinenot only tracking tasks and deliverables but also enabling more effective collaboration across Advancement and the wider university.

This is an exciting time to join a growing and evolving Advancement team valuing teamwork, transparency, mutual respect, strategic thinking, continuous improvement, and joy. The ideal candidate brings a strong sense of ownership, curiosity, a collaborative spirit, and enjoys building relationships and bringing structure to evolving processes. An ability to work autonomously, a good sense of humor, and appreciation for shared team culture are also highly valued.

Responsibilities :

Campaign Operations & Special Projects

• Serve as project manager for assigned fundraising mini-campaigns and emerging initiatives including the "You Are Why" mini-campaign for research and forthcoming BU Arts Initiative; coordinate planning, track milestones, and ensure follow-through against campaign goals.
• Collaborate with senior leadership and key stakeholders to develop, refine, and align campaign strategies informed by data insights and evolving institutional priorities.
• Utilize performance data to evaluate campaign effectiveness and recommend timely strategic adjustments to improve fundraising outcomes.
• Lead scenario planning, risk assessment, and impact forecasting to anticipate operational challenges and strategic opportunities.
• Partner with colleagues in Advancement and key campus offices to clarify priorities, anticipate project needs, and execute deliverables aligned with overall campaign strategy.
• Monitor campaign progress, identify and resolve inefficiencies or recurring needs, and recommend workflow and timeline optimizations in real time.
• Proactively identify gaps in campaign operations and propose and implement innovative, data-driven solutions.

Process Building & Implementation

Data & Budget Support

Collaboration & Continuous Improvement

Other Duties as Assigned

Qualifications :

But that's not all we're looking for; we want someone who embodies our values :

Teamwork, transparency, and mutual respect because we value every member's contributions and know that leadership can come from anywhere.

Diversity, equity, inclusion and a commitment to ensuring that each of us knows we belong.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.