Information Technology Assistant

The California Department of Public Health (CDPH) is seeking two Heluna contractors. The candidates will be part of the Information Technology Department and will assist with tasks that fall under the umbrella of the IT Department, with a focus on the Heluna Health staff hires, IT help needs and return of equipment. The candidate must have good customer services skills and the ability to work well in a fast-paced environment as a team member. Must be able to take initiative and think outside the box when troubleshooting technical problems. The candidate will be provided on-the-job training to perform this role.

Flexible hours, Monday through Friday, between 8 : 00 am – 5 : 00 pm. The final work schedule will be determined by the supervisor.

This is a part time, benefited position and the range is $30.00 to $35.00 an hour depending on experience and qualifications.

If hired for this position, applicant will be required to provide proof of full vaccination for COVID-19 prior to the start date; or have a valid religious or medical reason qualifying the applicant for an exemption (that may or may not require accommodation).

ESSENTIAL FUNCTIONS

• Assist with installing, configuring, and imaging new computer hardware.
• Assist with installing, configuring, and troubleshooting software.
• Assist with installing and configuring state issued mobile devices as well as personal devices.
• Installation and troubleshooting the Microsoft family of products including Microsoft OS, Microsoft Office, Microsoft Teams e.g.
• Provide support for Mac OS and Apple devices.
• Provide general technical support of various software’s used on campus
• Provide support to remote users
• Troubleshoot network equipment and servers.
• Document procedures and create training guys related to work tasks.

NON-ESSENTIAL FUNCTIONS

JOB QUALIFICATIONS

Education / Experience

Certificates / Licenses / Clearances

Other Skills, Knowledge, and Abilities

PHYSICAL DEMANDS

Physical Abilities

Lift / Carry

Push / Pull

Key :

WORK ENVIRONMENT

General office setting, indoors temperature controlled.

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.