Veterinary Client Service Representative

Description

Position at Irondequoit Animal Hospital

Irondequoit Animal Hospital is in search of a full-time Veterinary Receptionist to join our growing team

We offer an AMAZING benefits package- which includes 401k, paid continuing education, student loan support, mental health and family support sessions, generous pet discounts, and more!

Our Ideal Candidate :

An upbeat, self-starter that pays great attention to detail, is able to work as a cohesive part of the team, and perform in a fast-paced environment with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets, this experience starts when the client walks through our door and speaks with our Veterinary Receptionist. A full-time position would require working between 30-40 hours a week, which will include a combination of day, evening, weekend, and holiday shifts.

Job Duties :

• Communicating via phone, email, and / or in person with clients and actively listening to their concerns.
• Utilizing computer information system to accurately enter client / patient information, update and maintain medical records.
• Processing client payments and invoices.
• Strategically scheduling and confirming appointments with clients.
• Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.

Job Requirements :