CDDO Quality Control Manager

Quality Control Manager

Partners with leaders in their assigned Line of Business, Risk / Compliance / Audit (RCA) Consultants, and other RCA Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework. Lead projects and / or activities that ensure compliance with applicable federal, state, and local laws and regulations. Facilitate the identification of gaps and drive solutions that minimize losses resulting from inadequate internal processes, systems, or human errors. Ensures the active identification, response, and / or escalation of risks as appropriate. May influence policies and procedures to maximize profit potential and minimize regulatory exposure. Accountable for an effective partnership between the Line of Business and the Lines of Defense.

We are seeking a results-driven Quality Control Manager to lead a team of leaders across Enterprise Financial Crimes Compliance Customer Due Diligence Operations workflows. This role is ideal for someone who excels at translating strategic vision into action, understands risk dynamics, and thrives on driving operational transformation.

• Lead Leaders : Manage and develop a team of QC leaders, fostering a culture of accountability, collaboration, and continuous improvement across a complex portfolio of KYC / AML / BSA workflows.
• Execute Strategic Vision : Operationalize strategies by aligning quality control activities with defined goals and priorities. Ensure consistent execution across teams and processes.
• Risk Awareness & Mitigation : Apply a strong understanding of operational and AML / BSA risk to guide decision-making, strengthen control environments, and support proactive risk identification.
• Cross-Functional Partnership : Collaborate with Line of Business leaders, RCA Consultants, and other stakeholders to ensure quality control efforts are integrated and aligned with broader organizational objectives.
• Change Leadership : Act as a catalyst for change by identifying opportunities to enhance efficiency, reduce risk exposure, and elevate quality outcomes through innovative solutions.
• Framework Stewardship : Maintain and evolve a scalable quality control framework that supports enterprise goals and adapts to changing business needs.

Basic Qualifications - Bachelor's degree, or equivalent work experience - Typically more than 10 years of applicable experience

Preferred Skills / Experience

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.