Production supervisor Jobs in Charlotte, NC

Job Title

Join Transcat, a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.

Transcat is a company that has stood the test of time by delivering on its promise to its customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.

Are you ready to join a company where the work you do makes a difference, and where you can grow in your career?

Responsibilities

Essential duties and responsibilities include:

• Develop and implement strategies for maintaining adequate staffing levels, capacity planning, and controlling workflow to meet customer needs and company goals.
• Act as a change agent within the calibration lab to identify, lead, support, and implement lean service methodologies.
• Model the Company's values to influence others to perform in an aligned manner.
• Facilitate and lead cross-functional interaction to drive decision making, remove road blocks, and bring resolution.
• Maintain a work environment in accordance with 5S and Safety requirements.
• Timely communicate with senior management regarding urgent and important matters.
• Develop and/or manage KPIs to ensure performance, service, quality, and cost goals are achieved.
• Ensure technicians receive necessary technical information in a timely manner, including, for example, pending datasheets, to ensure technicians can perform quality calibrations properly and efficiently.
• Monitor productivity results and provide timely, accurate, and constructive feedback and recognize high performance.
• Partner with on-site coordinator, Lab Administrator, and Sales to meet on-site commitments while maintaining depot demand.
• Review and provide preliminary approval of capital and purchase requests.
• Administer compliance with all company, customer, and governmental policies, procedures, and standards and take corrective action(s) when necessary.
• Ensure training and development plans are in place and communicated to technicians to drive performance improvement and technician career progression.
• Provide on-going assistance and direction to staff relative to Company's services.
• Complete and deliver accurate, thorough, and prescriptive employee performance reviews on the required timeline.
• Establish and maintain positive customer and employee relationships, including modeling and facilitating teamwork within the laboratory and with sales staff.
• May be responsible for lab management and operations oversight in Service Manager's absence.
• Other duties as assigned.

Qualifications

Education and experience required:

• Bachelor's Degree from accredited four-year college or university, preferably in a technical field or the equivalent combination of education and experience
• Proficiency with Microsoft Office computer software including Word, Excel, and Outlook
• Advanced organizational and time management skills

Preferred:

• Commercial calibration experience
• Lean Six Sigma or Project Management Certification or equivalent
• CCT or CMT Certification
• Previous experience or training in electronics or machining
• Familiarity with basic hand tools
• Extensive statistical background
• Experience in PMEL, PME, TMDE, Metrology, Calibration, ASQ CCT, METCAL, GPETE, Electronics, GCAMS or Avionic

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.