Coordinator, Housing Occupancy

Student Affairs & Inclusive Excellence

Student Affairs & Inclusive Excellence (SAIE) is the central student affairs division of the University of Denver. SAIE supports students in their holistic development through advocacy, collaboration, and education, and we strive to be full partners in students' learning experience. SAIE values student centricity; diversity, equity, and inclusion; collaboration; adaptability; and accountability. The Division's strategic priorities are : Enrich the holistic student experience; Elevate & Embed diversity, equity & inclusion; Engage purposeful partnerships; Enhance staff development, learning & wellbeing; Enact sustainable practices & operations. SAIE includes Housing and Residential Education; Student Engagement; Fraternity and Sorority Life; Health and Counseling Center; Inclusion & Equity Education; Disability Services Program; The Cultural Center; Access & Transitions; Learning Effectiveness Program; Veterans and Military Resources; Student Outreach and Support; Student Rights & Responsibilities; Budget, Operations, and Division Resources; New Student Programs; Parent & Family Engagement; and Community and Driscoll Common.

Housing and Residential Education Department Summary

The Housing and Residential Education (HRE) team at the University of Denver is committed to providing housing and support services for over 3,000 on-campus students. HRE strives to cultivate a community that not only encourages academic excellence and achievement but also nurtures personal growth and development, fosters a culture of respect and inclusivity, champions diversity, promotes community service, and fosters leadership among an engaged staff and student body.

Position Summary

Under the supervision of the Manager of Occupancy, the Coordinator of Housing Occupancy is responsible for managing various housing processes, including assisting with occupancy management, facilitating room changes, creating & updating room assignments, meal plan administration, maintaining accuracy of student data, and using information to communicate policy and procedures. This position performs various important administrative and operational functions in support of the residential operations area, including, but not limited to, early arrival coordination support, space management, and assisting with office administration, including, but not limited to responding to telephone, email, and in-person inquiries. This is a 12-month, hourly position.

Essential Functions

Occupancy :

• Responsible for the accurate administration of student account billing
• Assist with the room selection process and manage room assignments, including special populations such as student athletes, LLCs, and students with accommodations.
• Assist with coordinating assignments for break periods and summer housing.
• Maintain open spaces, occupancy placements, room changes, pending housing assignments, related correspondence, and special consideration lists as appropriate.
• Assist with training staff members in housing operations processes and room assignments and serves as an informational resource.
• Administer meal plans and meal plan cash each quarter.
• Contributes to the process of facilitating the housing and meal plan contract cancellation or release request procedures.
• Curate occupancy reports weekly and as needed by the department.

StarRez / DU Systems :

Housing & Office Administration :

Accommodations :

Staff Training, Supervision, and Development :

Student Rights Responsibilities :

Departmental Responsibilities :