About Us
Service Advisor
Hodges Mazda has had the privilege of serving the Jacksonville community since 2016.
We are excited to soon serve the St.
Augustine, FL community.
As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better.
Our new state-of-the-art facility gives us the necessary tools to serve our customers and employees at a higher standard.
We're one of the few operators in the industry that's growing today, and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality.
What We’re Looking For :
We are looking for a dedicated Service Advisor to help grow our Service Department and provide our customers with exceptional experiences .
The ideal candidate will flourish in a high-volume import store, have 5 years’ experience in the automotive industry and a proven track record not only in the production metrics but CSI as well.
If this is you, please apply to schedule an interview.
Our Core Values :Responsibilities
- Greets customers promptly.
- Obtains customer and vehicle information.
- Clearly reports all vehicle symptoms as described by the customer.
- Determines and recommends needed maintenance base on age, mileage, and vehicle history.
- Prepares complete and accurate estimate of cost for labor and parts.
- Establishes follow-up time.
- Monitors the progress of each vehicle throughout the day, updating customers frequently.
- Verifies that final invoice reconciles with work performed on the repair order.
- Explains all completed work and charges to customers.
Qualifications
- Knowledge of automobiles.
- Positive attitude.
- High volume mentality.
- CSI focused.
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