Patient Exper Specialist

Job Description

As a Patient Experience Specialist, you will play a vital role in empowering patients to share their stories and become advocates for themselves and pharmaceutical brands. In this role, you will recruit, pre-screen, and support patients in various opportunities, such as testimonials, mentorship programs, and advisory panels. With a focus on compliance, inspirational communication, and relationship-building, you ensure seamless interactions with patients, internal teams, and client partners.

A Day in the Life

• Gather, triage, and organize Ambassador nominees for opportunity consideration, ensuring compliance with tracking and reporting requirements.
• Assess Ambassador nominees against opportunity requirements, ensuring the best fit for both the Ambassador and the brand.
• Manage Ambassador contracts and forms, including eligibility, opt-in, physician verification, and consent.
• Oversee honoraria and expense management for Ambassadors participating in opportunities and events, including travel reimbursement.
• Ensure compliance with Adverse Event (AE) reporting requirements.
• Maintain accurate and up-to-date records of Ambassador interactions, contracts, and payments.

What You Will Need

Our Global Benefits

Salary

50000 - 70000

The salary range for this position is noted within this job posting. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current / former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's / applicant's background, pertinent experience, and qualifications.

About the Agency

https : / / www.yuzuzest.com /

Part of the IPG Health network, YuzuZest - a full-service specialty agency - transforms ambassador experiences via evidence-based learning and behavioral models, adaptation based on condition, plus AI-powered recruitment and storytelling.

For U.S. Job Seekers

It is the policy of IPG Health and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE / AA / M / D / V / F.