Business Communications Specialist

Job Title : Business Account Executive

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more.

Actively and consistently support all efforts to simplify and enhance the customer experience

Place orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on selling

Demonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularly

Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of Salesforce.com to maintain accurate records to maximize territory potential

Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model

Attend and participate in sales meetings as established by management

Required qualifications include :

• Ability to read, write, speak and understand English
• Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
• Valid driver‘s license with a satisfactory driving record

PREFERRED QUALIFICATIONS : Related Work Experience Outside sales experience in a high transaction, short closing cycle model preferred; 3-5 years

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Benefits

Others

Disclaimer : This description may not reflect the current business needs or requirements of the employer.