Senior Service Manager - Sunroad Asset Management

Job Description

Job Description

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Job Title : Senior Service Manager

Property : The Vive Collection - 1,245 Unit Community

Location : San Diego, CA

Reports to : Community Manager

Position Summary

The Senior Service Manager is the strategic and operational leader responsible for all maintenance operations at The Vive Collection. This role oversees the physical integrity, preventative maintenance, capital planning, and safety of a large-scale luxury community. You will drive performance through team leadership, process consistency, and accountability, ensuring the property operates efficiently, residents are highly satisfied, and the asset performs to ownership standards.

The ideal candidate combines expert-level technical knowledge with strong leadership, organization, and business acumen. You are hands-on when needed but equally adept at managing systems, budgets, and people to deliver measurable results.

Core Responsibilities

1. Leadership & Team Development

• Lead and develop a large maintenance team, including Service Supervisors, Technicians, Porters, and Groundskeepers.
• Create a culture of accountability, collaboration, and safety that aligns with Sunroad’s operational values.
• Conduct daily team meetings, safety talks, and performance check-ins.
• Coach and mentor team members for skill growth, efficiency, and long-term retention.
• Partner with the General Manager to align maintenance operations with financial and resident satisfaction goals.

2. Operations & Maintenance Oversight

3. Preventative & Predictive Maintenance

4. Capital & Vendor Management

5. Budgeting & Financial Performance

6. Safety & Compliance

Key Performance Indicators (KPIs)

Success in this supervisory role will be measured by :

Qualifications & Skills

Compensation & Benefits

If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.

Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws.

We are an Equal Opportunity Employer (M / F / D / V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.

Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress / grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV / AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers.

Company Description

Founded in 1977, Sunroad Enterprises is a diversified holding company based in San Diego. Sunroad consists of three distinct divisions : Automotive, Real Estate and Maderas Golf. With successful ventures across multiple countries, we bring a strategic focus to seeing developments come to life. Sunroad Enterprises is one of the largest minority-owned businesses in San Diego and has earned numerous quality commendations from local, regional, and national organizations. Please visit our website to learn more about our endeavors and career opportunities : https : / / sunroadenterprises.com /

Company Description

Founded in 1977, Sunroad Enterprises is a diversified holding company based in San Diego. Sunroad consists of three distinct divisions : Automotive, Real Estate and Maderas Golf. With successful ventures across multiple countries, we bring a strategic focus to seeing developments come to life. Sunroad Enterprises is one of the largest minority-owned businesses in San Diego and has earned numerous quality commendations from local, regional, and national organizations. Please visit our website to learn more about our endeavors and career opportunities : https : / / sunroadenterprises.com /