Assistant Administrator Centralized Investigations and Audits Unit (WMS2)

Assistant Administrator Centralized Investigations And Audits Unit

We are dedicated to growing a culture of belonging through our values : Respect | Trust | Diversity | Inclusion | Equity

At the Department of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.

We are currently recruiting for a hands-on leader with the ability to oversee the daily operations of multiple program areas to join our Business and Professions Division as their Assistant Administrator Centralized Investigations and Audits Unit.

As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.

Our Business and Professions Division employs nearly 300 staff who manage 39 professional business licensing programs and regulate more than 200,000 licensees and 30,000 business licensees. The division also manages several statewide programs including the Uniform Commercial Code, Firearms Database, Combative Sports, and Prorate and Fuel Tax Services.

If you enjoy leading programs, and are skilled in change management principles, please read on!

As a contributing member to the division's leadership team, you will manage the regulatory activities to ensure licensees meet minimum requirements. Relying heavily on your leadership abilities, you will provide leadership and direction to program staff and supervisors, while partnering with professions to reduce risk to consumers and remove barriers to licensure.

With DOL's values in mind you will develop and implement strategic and tactical planning and process improvements. The work you do will include regulatory oversight, policy development and implementation.

Some of what you will do :

• Develop and implement strategic and tactical planning and process improvements.
• Ensure section staff are provided with needed tools and resources to include coaching and developing staff skills, knowledge, and abilities, and establishes staff performance standards and expectations.
• Manage operational functions for each program within the section.
• Determine resource needs, including staff levels necessary for program success.

If you are ready to join us in our goal of reducing risk to consumers and remove barriers to licensure and ensure we are able to fulfill our purpose of, "Helping every Washington resident live, work, drive, and thrive." we invite you to apply!

What you will bring to the position :

Demonstrated managerial experience in leading programs or organizational units.

Demonstrated experience and ability :

Demonstrated ability to maintain effective communications with all levels within the organization including the ability to deliver complex oral and written presentations.

Demonstrated experience in the development, interpretation and application of policies or procedures

The ability to understand and follow agency values of respect, trust, diversity, equity and inclusion through behaviors and decisions.

Experience can be gained concurrently.

What may help set you apart :

Additional Requirements of Employment :

DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations.

For information about this position, available accommodations, or the interview process, contact Dawn Loduha.