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Key Responsibilities
- Welcome and connect with every customer every time by being a brand ambassador with positivity and enthusiasm
- Consistently provide quality beverages and food
- Have a clear knowledge of all inventory items and accurately communicate product information to customers by responding to questions, orders, and concerns
- Maintain a clean environment including cleaning the back of house, bar areas, and patios to contribute to a healthy environment for customers and employees
- Contribute to store profitability by following Verve's cash handling and register protocols
- Participate in training and development of new employees
- Work at different stations in the café as needed and assigned
- Follow all Verve policies, procedures, and processes
- Have a passion for coffee!
Qualifications and Requirements
Retail and / or customer service experience is preferred; coffee experience is a plusMust maintain current state-issued Food Handler CardMust be 18 years or olderAbility to multi-task and deal with ambiguity in a fast-paced environmentEffective communication skills, both written and verbalInclusive, respectful, professional, and able to work as part of a teamOccasionally lift and / or move up to 25 poundsAvailability for part-time / full-time hours, including weekends and holidays; hours may fluctuate based on business needsBenefits and Compensation
Competitive hourly wageEmployee Assistance Program (EAP) for health, financial, and legal coaching at no costFree coffee with every paycheck and 30% employee discount on merchandise, beans, beverages, and foodContinuing coffee education classesMentorship and positive work environmentPaid sick timeHealthcare benefits (medical, dental, vision, 401k) for full-time employees working over 30 hours / weekHoliday pay after 90 days, observing eight holidays per yearThis position description describes the general nature and level of work. Responsibilities may change based on operational needs. Verve Coffee Roasters is committed to diversity and equal opportunity employment. All employment decisions are based on competence, performance, and business needs.
Additional Details
Seniority level : AssociateEmployment type : Full-timeJob function : OtherIndustry : Food and Beverage ServicesReferrals increase your chances of interviewing at Verve by 2x.
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