Hospice Home Administrative Assistant, Full-time

Hospice Home Administrative Assistant, Full-Time

This is a full-time position that will be responsible for general administrative duties that promote effective and efficient operating processes that ensure high customer satisfaction and compliance with all regulatory obligations. The schedule for this position is Monday-Friday 3 : 00pm-11 : 00pm; one winter and one summer holiday per year.

Responsibilities include :

• Provides administrative support for personnel function at Hospice Home including :
• Communicates with main office regarding Hospice Home census, admissions, deaths, and bed availability.
• Assists in developing, organizing and maintaining the patient medical record while at Hospice Home and coordinates medical record maintenance and security with the central medical records department according to agency policies and procedures and in full compliance with all applicable rules and regulations.
• Ensure patient information packets and forms are available.
• Prepare initial chart, prepare communication forms including medical administration records, dietary and pharmacy.
• Ensure initial orders / supplemental orders are printed and signed.
• Prepare correspondence to physicians and families as needed.
• Coordinate re-certifications by providing appropriate clinical staff with due dates in advance and following up to ensure completion.
• Audits medical charts on a routine basis and as directed by Clinical Manager of Hospice Home.
• Obtains Medical Director Signatures on paperwork as needed and files.
• Oversees filing and chart breakdown.
• Operates at caregiver station as initial responder to phones and visitors, and participates in answering patient call lights and relaying needs to staff.
• Maintain mandatory documentation as directed by Clinical Manager of Hospice Home.
• Oversee general organization of paperwork at Hospice Home and adequate office supplies.
• Prepare team meeting agenda, team meeting notes and care plans for weekly team meetings.
• Give tours of facility to visitors.
• Provides general administrative assistance to the Director of Hospice Home, Clinical Manager of Hospice Home, and Team Leaders of Hospice Home.
• Maintains patient confidentiality at all times.
• Perform other duties as assigned by supervisor.

Expectations include :

Requirements include :