Assistant Store Manager (St. Peters)

Overview :

Chuck's Boots' Assistant Store Manager supports the Store Manager in overseeing the daily operations of a high-end, specialty footwear retail store. This role involves providing exceptional customer service, training and managing staff and ensuring the store meets its sales and operational goals. The Assistant Store Manager works closely with the Store Manager to create a positive shopping experience for customers and maintain a well-organized and efficient store environment.

Responsibilities include performing a broad range of duties as assigned, supporting an evolving team and supporting organizational needs :

Customer Service :

• Ensure customer service is a top priority.
• Interact with customers to understand their needs, resolve complaints, and ensure a positive shopping experience

Employee Management :

Sales and Merchandising :

Inventory Management :

React with a sense of urgency to boot categories suffering from low stock levels

Customer Service Counter :

Receiving Operations :

Store Operations :

Ensure store presentation standards are highly maintained throughout the day.

(This includes, but not limited to, Salesfloor aisles kept neat and orderly, restrooms maintained, front entrance carpeted areas free of outside debris (dirt, leaves, etc.)

Coordination :

Reporting :

Compliance :

Requirements and Skills :

Experience :

Previous experience in retail management, preferably in specialty footwear. Bilingual is beneficial.

Education :

A degree in Business Administration, Retail Management, or a related field is preferred

Technical Skills :

Proficiency in POS systems, inventory management software and Microsoft Applications.

Organizational Skills :

Strong organizational skills to manage multiple tasks and maintain accurate records

Communication :

Excellent communication skills for effective interaction with customers, employees, and vendors

Leadership :

Strong leadership skills to motivate and manage a team effectively

Problem-Solving :

Ability to address issues and find solutions in a timely manner

Physical Requirements :

o Must be able to lift up to 50 pounds

o Must be able to climb a ladder up to 14 feet

o Must be able to use a moving dolly

o Must be able to work long shifts on concrete floor; walking and standing

Benefits package :

Work Hours :

Salary Range : Salary Range :

$40,000 to $60,000

Hourly Wage Range

$20.00-$28.85