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Administrative Supervisor

Administrative Supervisor

Behavioral Health NetworkWestfield, MA, United States
14 days ago
Job type
  • Full-time
Job description

Behavioral Health Network (BHN), the largest provider of behavioral health services in Western Massachusetts, is seeking a detail-oriented and mission-driven Administrative Supervisor to join our Adult Community Clinical Services (ACCS) Integrated Teams. Recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts and certified as a Great Place to Work, BHN continues to expand compassionate, community-based care for individuals across the region.

What We Offer

  • Mission-Driven Impact - Support BHN's commitment to improving the quality of life for adults in recovery and empowering teams to deliver exceptional care.
  • Career Growth Opportunities - Join a dynamic organization where one-third of roles are filled through internal promotions.
  • Collaborative Team Culture - Work alongside compassionate professionals in a supportive, person-centered environment.
  • Comprehensive Benefits - Competitive pay, generous PTO, 403(b) retirement plan, health and dental insurance, and tuition reimbursement.

What You'll Do

As an Administrative Supervisor within BHN's ACCS program, you will play a key leadership role in ensuring operational excellence and service quality across multiple integrated teams. You will :

  • Supervise, coach, and support administrative and clinical support staff to ensure smooth daily operations.
  • Manage administrative workflows including scheduling, documentation tracking, billing coordination, and data reporting.
  • Collaborate with Program Directors, Team Leaders, and clinicians to maintain compliance with BHN policies and DMH standards.
  • Ensure staff training completion, policy adherence, and timely submission of documentation.
  • Support onboarding and development of new staff through mentorship and performance feedback.
  • Participate in audits, program reviews, and quality improvement initiatives to enhance program efficiency and effectiveness.

    • Who You Are

  • Bachelor's Degree in Human Services, Business Administration, or a related field (preferred).
  • Minimum of three years of experience in administrative or supervisory roles within a behavioral health or human services setting (required).
  • Strong organizational and leadership skills with the ability to manage multiple priorities.
  • Excellent communication and interpersonal skills, fostering collaboration across multidisciplinary teams.
  • Knowledge of documentation standards, electronic health records, and regulatory compliance.
  • Commitment to BHN's mission of empowerment, human rights, and community integration.

    • About Us

    Since 1938, Behavioral Health Network (BHN) has been dedicated to providing high-quality, affordable, and culturally responsive care to children, adults, and families throughout Western Massachusetts. With over 130 programs and 3,000 employees , BHN continues to be a trusted partner to individuals and communities on their journey toward recovery and wellness.

    How to Apply

    If you're a motivated professional ready to lead with purpose and make an impact through compassionate care, we'd love to hear from you!

    Click "Apply for Job" below or visit www.bhnworks.org and select "Browse All Jobs" to apply today.

    Pay : $47,840 - $62,192 per year

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    Administrative Supervisor • Westfield, MA, United States

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