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Franchise Onboarding Specialist (Austin)
Franchise Onboarding Specialist (Austin)Cabinet IQ • Austin, Texas Metropolitan Area, US
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Franchise Onboarding Specialist (Austin)

Franchise Onboarding Specialist (Austin)

Cabinet IQ • Austin, Texas Metropolitan Area, US
23 days ago
Job type
  • Full-time
  • Part-time
Job description

To be considered for this role, please take this 10 minute assessment.

https : / / go.cultureindex.com / p / eqh3MknNcOPFSGRE2El

Job description :

Cabinet IQ is not your average cabinet companywere a fast-growing, technology-driven franchise system on a mission to transform the home remodeling industry. Headquartered in Austin, TX, we deliver a 6-star experience that homeowners love and franchisees are proud to execute.

As we expand across the country, were looking for aFranchise Onboarding Specialistwho thrives in training, coaching, and empowering entrepreneurs. This role is all about setting our franchise partners up for success from day oneand shaping the next generation of Cabinet IQ leaders.

The Role

As our Franchise Onboarding Specialist, youll design and deliver world-class training and onboarding experiences for new franchise owners and their teams. Youll blend operational excellence with people development, ensuring every new location opens with confidence, clarity, and a culture of excellence.

Youll be the go-to guide who helps franchisees not just learn the playbook, but embrace itmaking sure they feel supported, prepared, and inspired to win.

What Youll Do

  • Lead Onboarding Programs Own the structured one-week-a-month training sessions virtually to give franchisees hands-on learning theyll actually use.
  • Build Training Resources Create clear, engaging, and practical tools, manuals, and modules that help franchise owners and their teams hit the ground running.
  • Coach and Support Serve as the trusted point of contact for new franchisees during their ramp-up, answering questions and helping them overcome early challenges.
  • Drive Continuous Improvement Collect feedback, track results, and refine the program so every new class is stronger than the last.
  • Collaborate Across Teams Work closely with leadership, marketing, sales, and operations to make sure training aligns with the Cabinet IQ brand promise.

What Were Looking For

  • Bachelors degree in Education, Training, HR, or related field (or equivalent experience).
  • 5+ years of proven experience in training, onboarding, or program developmentideally in franchising, home services, or a customer-facing industry.
  • A natural communicator who can make complex concepts simple and engaging.
  • Strong organizational skillsyou can juggle multiple trainings, schedules, and priorities without breaking a sweat.
  • Comfortable with both live facilitation and digital learning tools.
  • Passionate about teaching, mentoring, and helping others succeed.
  • Why Youll Love It Here

  • Make an Impact Your work directly shapes the success of new entrepreneurs and the growth of our national brand.
  • Flexibility & Balance Hybrid role with the best of both worlds : in-person collaboration and remote flexibility.
  • Growth Environment Be part of a high-energy, entrepreneurial team where your ideas matter and innovation is celebrated.
  • Competitive Pay & Benefits Including health, dental, and vision coverage.
  • Job Type : Full-time

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    Onboarding Specialist • Austin, Texas Metropolitan Area, US

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