Detention Specialist-Master Control

Detention Specialist Master Control

Jail Division - Boulder County Sheriff's Office Hiring Range : $4,966 - $6,055

Pay Range : $4,966 - $7,143 (2026 salary to be determined)

The Master Control Detention Specialist is responsible for the supervision of employee, visitor, and inmate movement throughout the facility. They are responsible for directing radio communications both internally and externally for the jail facility. Additionally, they will be required to maintain and collect daily records pertinent to their position.

Staffing : Must be available to be assigned to any shift to cover a 7-day week, 24 hours, 365 days of the year work schedule (including nights, weekends, and holidays). Shifts are 12 hours per day with (1) 10-hour shift per week but must be flexible in response to Jail Staffing needs. Mandatory on-call may be a requirement of this position.

New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month.

Boulder County is a family-friendly workplace dedicated to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law. Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

When completing your application, describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

Examples of Duties

• Responsible for monitoring movement in the facility
• Ensures that authorized staff and inmate movement in and out of the facility
• Responsible for monitoring and directing radio traffic for the facility and transport team
• Required to work with other law enforcement jurisdictions
• Assists with public contacts and communication
• Be proficient with the jail's record management system
• Required to work independently with minimal supervision
• Escort visitors throughout the facility
• Other duties and tasks as assigned
• Must acquire and maintain Colorado Notary in first 3 months of employment

Required Qualifications

Education and Experience :

High school diploma or equivalent. Must be proficient in clerical / computer entry. Experience or any equivalent combination of education or experience is preferred.

Knowledge, Skills, and Abilities :

Working knowledge of modern office practices and procedures, and skill in operating office equipment. Must possess strong communication skills. Ability to work independently with minimal supervision. Ability to perform varied clerical tasks sometimes under pressure of time and heavy workload. Must have a working knowledge of correct English grammar and spelling. Must be able to deal with information of a confidential and / or unpleasant nature. Must be able to learn quickly and retain knowledge of varied and sometimes complex procedures. Must be willing to work weekends, holidays, and shift work. May be required to work special hours on short notice. Ability to establish and maintain effective working relationships with employees, other agencies, and the public. Ability to follow written and oral instructions. Must successfully pass a complete and thorough application and background investigation. Polygraph examination, psychological evaluation and drug screen is required. Desirable Traits - Excellent Attendance and Dependability - Flexibility - Integrity and Honesty - Motivated and Dedicated - Detail-Oriented - Team-Oriented - Strong Work Ethic - Positive, Polite, and Approachable - Continuous Improvement Oriented - Good Communication Skills

Physical Requirements

1. Vision - Dual vision is not required. Single eye correctable vision is acceptable. Constantly uses vision to monitor screens, read teletype printouts and computer screens. 2. Hearing : Dual hearing is required. Good hearing is required in performing a majority of the tasks. Constantly uses hearing to detect sounds of criminal and non-criminal behavior. Constantly uses hearing to distinguish source and content of a wide variety of sounds. Constantly uses hearing to monitor and use a police radio, radio telephone and the standard telephone to communicate with the dispatch center, other officers, and the public. Occasionally must hear people verbally calling / yelling for help from a distance of one hundred feet. 3. Sense of Smell - Intact. Occasionally uses the olfactory sense to detect illegal use of drugs or chemicals. Occasionally uses the olfactory sense to evaluate the presence of toxic vapors, smoke, and fuels. 4. Speech - Must be able to fluently speak and understand the English language. Frequently must converse with others in person, by telephone, and via two-way radio requiring clear diction and audible volume. 5. Body Movement-

a. Arms and Hands - Must have the use of arms and hands with the ability to have extension above the head. Frequently reaches for overhead files. Frequently types on a keyboard and writes using writing tools such as pens, pencils, and markers. b. Use of Legs and Lower Body - Must have the ability to move around the work area unassisted and climb stairs. c. Flexibility - Frequently must have the ability and range of flexibility to reach overhead, reach below knees, kneel, stand for long periods and work sitting for long periods.

Must be 18 years of age. Process includes a background investigation, psychological evaluation, polygraph and drug screen.